Bilingual Medical Assistant

The Youth Counselor; Hartford (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement savings plan

Tuition assistance

Student loan repayment

Job summary

The Village in Hartford, CT is seeking a Medical Assistant to support medical and psychiatric teams in administrative and clinical tasks.

Responsibilities include processing refills, scheduling, charting, and coordinating with families, providers, and pharmacies. Bilingual Spanish required; CMA certification preferred. On-site role with growth and benefits.

Qualifications

• High school diploma or equivalent required; CMA certification required.
• Bilingual Spanish speaking required; proficient in medical interpreting preferred.
• Experience with administrative and clinical tasks in medical settings.

Responsibilities

• Process medication refills fax requests and coordinate with pharmacies.
• Verify insurance, demographics, and contact information for patients.
• Screen calls, schedule appointments, and provide reminder calls.
• Assist with lab and EKG results and communicate with providers.
• Obtain medical records and complete required forms as needed.
• Perform vital signs and communicate with pediatric/psychiatric staff.

Skills

Bilingual Spanish

Organized

Independent work

Multi-tasking

Microsoft Suite

Education

High school diploma or equivalent

Certified Medical Assistant

Tools

CareLogic

Job description

The Village was one of the first agencies in the country to providehomes for neglected children. Today, we continue to achieve ourmission “to build a community of strong, healthy families who protectand nurture children” by providing a full range of behavioral health,early childhood and youth development, substance use treatment andsupport services for children, adults and families in the GreaterHartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years withnational distinction for workplace culture and diversity, equity andinclusion practices, you can be sure you’re joining an organizationthat’s just as committed to your success as we are to those we serve.

Hourly Rate: $20-$22 an hour commesurate with experience.

It is not typical for an individual to be hired at or near thetop of the range for their role. Actual placement within rangewill be contingent upon a number of factors, including but notlimited to the candidate's qualifications, education, experience,internal equity and alignment with market data.

JOB SUMMARY

The Medical Assistant will be responsible for assisting medical andpsychiatric personnel in administrative and clinical tasks.

KEY RESPONSIBILITIES

1. 1. Attends the medication refills fax line and process all requests.
2. 2. Communicates with pharmacies, as directed, to provide and receiveinformation for patients.
3. 3. Verifies insurance coverage information, demographics, and contact information.
4. 4. Responsible for call screening and triaging, schedulingappointments, and reminder calls.
5. 5. Assists in tracking lab & EKG reports and documents resultsupon receipt. Notify providers when patients are due for screening ortesting following DCF guidelines.
6. 6. Obtains pertinent medical records including completion of Releaseof Information Form, if not completed.
7. 7. Fills out, where permitted, school medication forms, medicationconsent, DSS-Drug Prior Authorization Request and DCF 465-PsychotropicMedication Consent Forms.
8. 8. Performs vital signs on patients who come in for medication checkups.
9. 9. Communicates with pediatric, psychiatric clinics, Physicians,Psychiatrists, and APRN’s, and other medical psychiatric personnel toobtain and transmit documents and information.
10. 10. Communicates with families in psychiatric treatment whenmedically necessary.
11. 11. Interpreting services in Spanish or arranging language lineavailability for the visits as needed.
12. 12. Monitor, track, and schedule psychiatric referrals.
13. 13. Other duties and responsibilities as assigned by management.

Experience and Skills

EDUCATION

• High school Diploma or equivalent required; Certified MedicalAssistant required.

EXPERIENCE

• Bilingual Spanish speaking required. Certificate in medicalinterpreting preferred.
• Cultural competency to serve diverse client population.
• Organized and able to work independently with minimal supervision.
• Flexible and able to multi-task.
• Proficient in Microsoft Suite software. Familiarity with specificapplications used by the Village a plus (CareLogic).
• Physically able to perform the essential functions of the positionin a standard office environment, with or without reasonableaccommodations, including the ability to interact with children andadolescents in a therapeutic environment/situation without risk of injury.

Our benefits package supports your whole life withcomprehensive health coverage, generous paid time off, andemployer matched retirement savings. We also invest in your growththrough tuition assistance (Loan Forgiveness Program – NHSC,tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/