Bilingual Loan Specialist - 012

Sun Loan Company; Temple (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

Sun Loan Company is hiring a Loan Specialist in Temple, TX. Applicants should enjoy helping people and be ready to manage loan applications while providing excellent customer service.

Your role includes processing applications, handling accounts, and making collection calls. A high school diploma and a year of customer service experience are preferred. The position offers competitive pay, health benefits, and advancement opportunities.

Qualifications

• 1+ year of customer service experience.
• Comfortable with basic math and data entry.
• Organized, reliable, and a team player.

Responsibilities

• Process loan applications and handle customer accounts.
• Make collection calls on past-due accounts.
• Cross-sell products like tax services.

Skills

Customer service experience

Strong communicator

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Hiring Immediately!

Sun Loan Company has served communities across the U.S. for over 30 years. We're looking for a motivated Loan Specialist in Temple, TX - someone who genuinely enjoys helping people and isn't afraid to pick up the phone.

What You'll Do

Process loan applications, handle customer accounts, make collection calls on past-due accounts, and keep things running smoothly when the manager is out. You'll also cross-sell products like tax services and referrals where applicable.

What We're Looking For

• 1+ year of customer service experience
• Collections experience a plus (but not required)
• High school diploma or GED preferred
• Strong communicator with good people skills
• Comfortable with basic math and data entry
• Organized, reliable, and a team player
• Bilingual English/Spanish

Schedule

• Monday-Thursday: 8:30 AM-5:30 PM
• Friday: 8:30 AM-6:00 PM
• Saturday: 8:30 AM-12:30 PM (seasonal, Nov-Mar, rotational)
• Some overtime may be required
• No Sundays!

What You'll Get

• Competitive pay based on experience
• Low-deductible medical, dental, and vision
• Telehealth access
• On-demand pay
• 401(k) with company match
• Paid time off + holidays
• Bonus opportunities
• Real advancement paths and formal training
• Visit our Indeed Company page to view our Day in the Life Video at Sun Loan!
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Work Authorization: Applicants must be authorized to work in the U.S. Sun Loan does not offer visa sponsorship.

Sun Loan is an equal opportunity employer committed to an inclusive workplace.

Apply today - we'd love to have you on the team!