Bilingual Loan Sales Pro — Growth & Perks

OneMain Financial; El Paso (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Job summary

OneMain Financial in El Paso, TX seeks a Loan Sales Specialist to listen to customer needs, present tailored financing options, and guide applicants through the loan process with clarity.

This on-site role emphasizes empathy, compliance, and teamwork, with opportunities for professional growth, competitive compensation, and benefits including 401(k) and tuition reimbursement. Bilingual Spanish is preferred.

Qualifications

• High School Diploma or GED.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual in Spanish.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through empathy and encouragement, delivering results aligned with individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process with tailored solutions.
• Manage the life cycle of loans, including collections activities, while ensuring compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options clearly.

Job description

OneMain Financial in El Paso, TX seeks a Loan Sales Specialist to listen to customer needs, present tailored financing options, and guide applicants through the loan process with clarity.

This on-site role emphasizes empathy, compliance, and teamwork, with opportunities for professional growth, competitive compensation, and benefits including 401(k) and tuition reimbursement. Bilingual Spanish is preferred.