Bilingual Loan Assistant - English/Spanish Support

Mabrey Bank; Broken Arrow (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Commitment to community investment

Family owned and locally operated

Dedication to team member learning and development

Visible leadership with a commitment to service

Job summary

Mabrey Bank in Broken Arrow is seeking a Bilingual Loan Assistant to provide exceptional customer service. You will assist Lending Officers and Credit Administration while using your bilingual communication skills to guide customers through the loan process.

This full-time position requires fluency in English and Spanish, commitment to quality service, and three-plus years of banking experience. Mabrey Bank is dedicated to community investment and emphasizes the personalized service of a family-owned institution.

Qualifications

• Fluency in English and Spanish in written and verbal communication.
• Strong customer service skills adhering to Mabrey Bank’s standards.
• Proficiency in using personal computers for document processing.

Responsibilities

• Assist Lending Officers and Credit Administration team in loan processing.
• Ensure clear, professional, and personalized customer interactions.
• Adhere to Mabrey Bank’s EXCEED Customer Service Standards.

Skills

Fluent in English and Spanish

Customer service skills

Analytical skills

Interpersonal communication

Problem-solving skills

Computer proficiency

Education

High School Diploma or GED

Three-plus years of banking experience

Job description

Mabrey Bank in Broken Arrow is seeking a Bilingual Loan Assistant to provide exceptional customer service. You will assist Lending Officers and Credit Administration while using your bilingual communication skills to guide customers through the loan process.

This full-time position requires fluency in English and Spanish, commitment to quality service, and three-plus years of banking experience. Mabrey Bank is dedicated to community investment and emphasizes the personalized service of a family-owned institution.