Bilingual Loan Advisor (Spanish) – Growth & Rewards

OneMain Financial Group; Kearny (NJ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in New Jersey is seeking a Loan Sales Specialist who thrives in a competitive environment. You will listen to customers, provide access to friendly, fast, and affordable financing for life’s expenses, and help drive branch goals.

Responsibilities include multitasking, guiding customers through the loan lifecycle, including collections, staying compliant with laws, and using multiple channels to engage customers. A high school diploma and Spanish bilingual are preferred.

Qualifications

• High School Diploma or GED required.
• Preferred: experience in sales, collections or customer service.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely, efficient service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop connections and engage customers through loan process, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities, while maintaining compliance with laws.
• Engage with customers and other departments via phone, email, chat and our systems.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in New Jersey is seeking a Loan Sales Specialist who thrives in a competitive environment. You will listen to customers, provide access to friendly, fast, and affordable financing for life’s expenses, and help drive branch goals.

Responsibilities include multitasking, guiding customers through the loan lifecycle, including collections, staying compliant with laws, and using multiple channels to engage customers. A high school diploma and Spanish bilingual are preferred.