Bilingual Leasing Specialist: Customer Experience

Southwood Realty; Fletcher (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Southwood Realty in Fletcher, NC is seeking a Leasing Agent to greet prospects, present community features, and secure lease agreements with qualified applicants. The role requires strong leasing and closing skills, bilingual English/Spanish, and the ability to work from the property's leasing office.

The candidate should have at least 2 years of selling or customer service experience, be well organized, and capable of typing at least 30 WPM. Full description is in the attached document.

Qualifications

• Positions requires good leasing and closing skills and have at least 2 years of selling experience
• Must be able to type 30 WPM
• Prefer at least 2 years of customer service
• Must be organized
• Proficient in both English and Spanish

Responsibilities

• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
• Maintain a professional, but friendly atmosphere in the leasing office and throughout the community
• Inspects models and "market ready" vacancies daily
• Answers incoming phone calls and handles each call professionally
• Greet prospective residents, determine their needs and preferences, and professionally present community and show apartments suitable to the prospect's needs while communicating features and benefits
• Maintain daily property advertising materials
• Accurately and promptly complete all paperwork related to prospective applications and leases
• Accept rents and deposits
• Helps to ensure the physical well-being and curb appeal of the apartment community

Skills

Leasing & closing

Sales experience

Typing 30 WPM

Customer service

Organization

Bilingual English/Spanish

Job description

Southwood Realty in Fletcher, NC is seeking a Leasing Agent to greet prospects, present community features, and secure lease agreements with qualified applicants. The role requires strong leasing and closing skills, bilingual English/Spanish, and the ability to work from the property's leasing office.

The candidate should have at least 2 years of selling or customer service experience, be well organized, and capable of typing at least 30 WPM. Full description is in the attached document.