BILINGUAL Laundry Attendant - Casa View/Dallas

Speed Queen Laundry; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

A fast-paced laundry service seeks a Bilingual Laundry Attendant in Dallas, TX. Your role will involve assisting customers, maintaining cleanliness, and ensuring store safety. This full-time position requires fluency in English and Spanish, strong customer service skills, and a High School Diploma. Join a dedicated team committed to excellent service.

Qualifications

• MUST BE BILINGUAL (FLUENT) in ENGLISH AND SPANISH.
• High School Diploma or GED.
• Ability to manage multiple tasks quickly.

Responsibilities

• Assist customers with payment systems and laundry services.
• Maintain store cleanliness and safety protocols.
• Document equipment maintenance and report safety issues.

Skills

Bilingual (English and Spanish)

Customer Service

Communication

Basic computer skills

Education

High School Diploma/GED

Job description

BILINGUAL Laundry Attendant - Casa View/Dallas

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BILINGUAL Laundry Attendant - Casa View/Dallas

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Join to apply for the BILINGUAL Laundry Attendant - Casa View/Dallas role at Speed Queen Laundry

Purpose

Under the direction of the Assistant Store Manager or Area Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

Position Responsibilities

Primary

• Customer Service and Satisfaction: Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.
• Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
• Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.
• Building and Equipment Maintenance: Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.
• Retail: Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.
• Wash/Dry/Fold: Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.
• Policies and Procedures: Ensure that all company policies and procedures are followed at all times.
• All other duties, as assigned.
  
  

Knowledge/Experience

Position Qualifications

• Knowledge of commercial laundry products and payment systems is a plus, but is not required.
  
  

Skills And Abilities

• MUST BE BILINGUAL (FLUENT) in ENGLISH AND SPANISH
• Communicate effectively and be able to work with individuals from diverse backgrounds.
• Ability to manage multiple tasks at one time.
• Build strong customer relationships quickly.
• Basic computer skills.
• Able to work a flexible work schedule, including nights and weekends.
  
  

Education

• High School Diploma/GED.
  
  

Physical Requirements

• Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.
  
  

Additional Information

• Position Title: Customer Service Representative
• Department: Laundry Stores
• Reports To (Title): Area Manager
• Review Date: November 2023
• FLSA Status: Non-Exempt
• Location: Varies

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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