Bilingual (Korean/English) Freight Forwarding Coordinator

CJ Logistics America; Secaucus (NJ); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Insurance: medical, dental, vision,  L

401(k) retirement savings

Paid time off

Tuition assistance

Early access to earned wages

Opportunities for advancement

Job summary

CJ Logistics America is seeking a Workflow Coordinator to monitor and adjust daily warehouse assignments, ensuring on-time receiving, picking, and shipping. The role emphasizes data-driven decisions, cross-team collaboration, and adherence to safety standards.

The position supports efficient operations and continuous improvement, with a hybrid work environment and potential evenings or weekends based on needs.

Qualifications

• High School Diploma or GED or equivalent experience.
• 1–3 years of relevant experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic math and reading skills.

Responsibilities

• Monitor the daily work assignment queue and adjust task priorities to ensure efficient processing and on-time completion.
• Coordinate and allocate trailer moves with yard spotter, including yard-to-door and door-to-yard activities.
• Manage product allocation for outbound orders, balancing inventory availability and workflow requirements.
• Identify, track, and resolve workflow issues such as stockouts, overages, shortages, damages, and outbound exceptions.

Skills

Attention to detail

Communication

Time management

Multitasking

Education

High School Diploma or GED

Tools

MS Office Suite

WMS

JDA

SAP

Oracle

Job description

Who We Are And Why We’re Hiring
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Who We Are And Why We’re Hiring
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
Schedule: Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.
Compensation
Base Hourly Wage or Compensation Range: $23.00 per hour/annually
Shift Differential: Not Applicable
Incentive eligible: No
Position Overview
The Workflow Coordinator is responsible for monitoring, coordinating, and adjusting daily work assignments in the warehouse to ensure on-time and accurate receiving, picking, and shipping operations. This role utilizes data and system tools to manage workflow priorities, resolve issues, and facilitate communication between team members and leadership. The Coordinator, Workflow supports efficient operations and plays a key role in promoting productivity and continuous improvement.
Essential Job Duties & Responsibilities
Work Assignment & Coordination

• Monitor the daily work assignment queue and adjust task priorities to ensure efficient processing and on-time completion.
• Coordinate and allocate trailer moves with yard spotter, including yard-to-door and door-to-yard activities.
• Manage product allocation for outbound orders, balancing inventory availability and workflow requirements.
  

Exception & Issue Management

• Identify, track, and resolve workflow issues such as order stockouts, overages, shortages, damages (OS&D), and outbound exceptions.
• Act as the primary resource for system adjustments and resolution of inbound receiving discrepancies.
• Communicate operational challenges, issues, and updates promptly to management.
  

System & Data Management

• Utilize warehouse management systems (WMS), Microsoft Office, and related applications to track workflow and document process adjustments.
• Ensure all workflow processes are administered in an efficient, productive, and cost-effective manner.
  

Team Collaboration & Communication

• Work closely with warehouse operations staff, supervisors, and transportation partners to optimize workflow and ensure accurate execution.
• Support daily team objectives and contribute to a positive, collaborative work environment.
  

Continuous Improvement & Compliance

• Participate in ongoing process improvement and customer-driven initiatives.
• Adhere to all safety, compliance, and company standards.
• Participate in all required training and professional development.
• Perform other related job duties as assigned or required.
  

Required Qualifications

• High School Diploma or GED Equivalent – or equivalent relevant experience.
• 1-3 years of relevant experience
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic math and reading skills.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Demonstrated ability to communicate and delegate assignments effectively.
• Ability to adapt to changing customer or business requirements.
  

Preferred Qualifications

• Previous warehouse management systems experience (WMS, JDA, SAP, Oracle, etc.).
• Experience working in warehouse, transportation, or manufacturing environments.
• 1–3 years of relevant experience in dispatch, production planning, or warehouse operations.
  

Physical Requirements
This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
  

Work Environment
Responsibilities
This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to:

• Varying temperatures, including but not limited to refrigerated or non-climate-controlled areas
• Loud noise levels, such as machinery, forklifts, and conveyor systems
• Dust, odors, and airborne particles
• Concrete flooring and moving mechanical equipment
• Frequent exposure to powered industrial vehicles and warehouse traffic
  

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.
In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled.
Location/Remote Eligibility
This role may be performed on-site only.
Schedule
Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.
What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement
At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and
or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.
This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.
This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.
CJ Logistics participates in the E-Verify program.
CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [e-mail]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.