Bilingual Japanese Infrastructure & Application Support Engineer (Remote)

Alpha Global Search LLC; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A global financial firm is seeking a bilingual (Japanese/English) IT support professional for a fully remote position. The role involves providing critical support for Linux-based infrastructures and collaborating with teams across language barriers. Candidates should have strong technical knowledge and over three years of experience.

Qualifications

• 3+ years of experience supporting Linux platforms.
• Business-level proficiency in Japanese and English.
• Hands-on experience with system release management.

Responsibilities

• Provide infrastructure and application support on Linux-based platforms.
• Manage system release processes and handle incident response.
• Collaborate with global IT and business teams.

Skills

Linux support

IT security

Communication

Troubleshooting

Job description

A global financial firm is seeking a bilingual (Japanese/English) IT support professional to join their Infrastructure and Application Support team. This is a fully remote position that requires strong technical expertise in Linux environments, security, and release management. The role supports mission-critical systems and involves close communication with both Japanese- and English-speaking teams.

Key Responsibilities:

• Provide infrastructure and application support on Linux-based platforms

• Manage system release processes and handle incident response and escalation

• Collaborate with global IT and business teams to ensure system stability and performance

• Apply broad knowledge of IT security policies and compliance standards

• Document support procedures and update technical knowledge base

Required Qualifications:

• 3+ years of experience supporting Linux platforms in a corporate environment

• Strong knowledge of IT security and risk control best practices

• Business-level proficiency in both Japanese and English

• Hands-on experience with system release management and incident handling

• Excellent communication and troubleshooting skills