Bilingual Internet Sales Specialist

American Trailer Sales Co.; Boise (ID); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

401(k) with Company Match

EAP

Paid Time Off (PTO)

Growth and advancement opportunities

Ongoing training and development

Team-oriented work environment

Job summary

American Trailer Sales Co. in Boise, Idaho, is seeking an Internet Sales Associate to manage online and phone inquiries, convert leads, and support a seamless customer experience from initial contact through purchase.

The ideal candidate is highly organized, comfortable with CRM systems, and passionate about delivering excellent customer service while supporting retail sales operations. Bilingual English/Spanish required, weekend availability preferred.

Qualifications

• Experience using CRM systems for lead management and customer follow-up.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with email, online listing platforms, and basic computer applications.
• Strong organizational skills and attention to detail.
• Ability to take and upload photos and videos of inventory.
• Ability to work a flexible schedule, including weekends.
• Bilingual in English and Spanish (Required).

Responsibilities

• Respond promptly to online leads, website inquiries, emails, and social media messages.
• Answer inbound customer calls, provide product information, and direct calls as necessary.
• Convert digital and phone inquiries into sales opportunities by providing accurate pricing, availability, and product details.
• Manage customer records, lead status updates, and follow-up activities within the CRM system.
• Schedule customer appointments, inventory viewings, and pickup times.
• Maintain accurate online listings for trailers, parts, and accessories across multiple sales platforms.
• Assist with inventory management by verifying stock levels and updating product availability.
• Capture and upload photos and videos of inventory for marketing and customer inquiries.
• Prepare quotes, sales orders, and supporting customer documentation.
• Conduct virtual product walk-throughs and demonstrations when needed.
• Collaborate with store leadership regarding lead activity, conversion performance, and customer feedback.
• Support overall retail operations and perform additional duties as assigned.

Skills

CRM proficiency

Bilingual (EN/ES)

Written & verbal communication

Multitasking

Email & listing platforms

Photos & videos of inventory

Organizational skills

Job description

American Trailer Sales Co. in Boise, Idaho, is seeking an Internet Sales Associate to manage online and phone inquiries, convert leads, and support a seamless customer experience from initial contact through purchase.

The ideal candidate is highly organized, comfortable with CRM systems, and passionate about delivering excellent customer service while supporting retail sales operations. Bilingual English/Spanish required, weekend availability preferred.