Bilingual Intake & Grants Admin Coordinator

National Association For Latino Community Asset Builders; Northern (KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

9 paid holidays

Paid time off

Paid Parental Leave

Job summary

The Latino Economic Development Center (LEDC) in Minnesota is seeking an Intake Specialist & Grants Monitoring Coordinator. This face-of-the-organization role blends front-desk duties with coordination across business development, lending, and grants monitoring.

You will greet visitors, route inquiries, schedule meetings, and ensure accurate records and timely reporting. This full-time office role emphasizes client service and cross-team collaboration.

Qualifications

• High school diploma or equivalent.
• Bilingual fluency in English and Spanish, both written and verbal.
• 1–2 years of experience in a front desk, customer service, or administrative role.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and Planner.
• Strong written and verbal communication skills with the ability to interact professionally across a wide range of clients, partners, and staff.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Professional presence and demeanor, with a genuine commitment to delivering excellent client service.

Responsibilities

• Greet clients, visitors, and staff warmly and professionally, creating a welcoming environment that reflects LEDC’s mission.
• Answer and route incoming calls, emails, and inquiries to the appropriate staff or department.
• Address client and visitor needs promptly, handling concerns with care and escalating issues to the appropriate team when needed.
• Provide accurate information and meaningful support to prospective clients and community partners.
• Coordinate scheduling for meetings, workshops, trainings, and client appointments on behalf of the business development team.
• Develop and maintain intake forms, evaluation tools, and post‑workshop questionnaires to track participation and program effectiveness.
• Maintain accurate records of business development activities, client interactions, and follow‑up communications.
• Assist the lending team with client inquiries and document processing.
• Schedule and confirm loan consultation appointments.
• Ensure all required paperwork is completed accurately, submitted on time, and filed appropriately.
• Manage incoming and outgoing mail, packages, and deliveries.
• Collect, organize, and assemble relevant data to support grant reporting in alignment with funder requirements and deadlines.
• Maintain documentation to support program compliance, audit readiness, and timely reporting submissions.
• Coordinate across departments to gather necessary information and flag outstanding reporting needs.
• Maintain organized records, files, and office systems to support day‑to‑day operations.
• All staff are expected to support the full scope of organizational programs and initiatives, including marketing and communications efforts. Duties may shift based on organizational need, and all reasonable tasks as assigned are within the scope of this role.

Skills

Bilingual English/Spanish

Microsoft Office

Front desk experience

Customer service

Education

Associate/Bachelor in Business Admin or related

Tools

Outlook

Word

Excel

PowerPoint

Teams/Planner

Job description

The Latino Economic Development Center (LEDC) in Minnesota is seeking an Intake Specialist & Grants Monitoring Coordinator. This face-of-the-organization role blends front-desk duties with coordination across business development, lending, and grants monitoring.

You will greet visitors, route inquiries, schedule meetings, and ensure accurate records and timely reporting. This full-time office role emphasizes client service and cross-team collaboration.