Bilingual Inside Sales Representative - Greenvale, NY

Rugby Architectural Building Products; Greenvale (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness Programs

401(k) with match

Paid Time Off

Life Insurance

Disability Insurance

Paid Holidays

Job summary

Rugby Holdings LLC in Greenvale, NY is seeking a Bilingual Inside Sales Representative to drive sales growth and deliver exceptional service.

You will engage customers via email, phone, and in person when needed, identify opportunities, and develop product knowledge to recommend solutions. A steady, customer-focused approach with CRM proficiency is essential for success.

Qualifications

• Bilingual in Spanish and English required.
• Inside sales experience preferred, especially in building materials or related industries.
• Strong communication and interpersonal skills for customer relationships.
• Calm, customer-focused approach with a track record of meeting sales targets.
• Familiarity with Rugby product offerings or willingness to learn.
• Proficiency using CRM software and sales tools.
• Ability to maintain steady, predictable output while achieving goals.

Responsibilities

• Serve as a customer service representative and sell products via email, phone, and occasionally in person.
• Identify and pursue sales opportunities to meet and exceed targets.
• Develop product knowledge to provide expert advice and recommendations.
• Process orders accurately and ensure timely delivery per policies.
• Prepare accurate price quotes and proposals; negotiate terms when needed.
• Respond promptly to inquiries and resolve issues to ensure customer satisfaction.
• Stay informed on industry trends and competitors to identify opportunities.
• Maintain records of interactions and sales activities in the CRM.

Skills

Bilingual Spanish

Customer service

Communication

Sales mindset

Tools

CRM software

Job description

Career Opportunities with Rugby Holdings LLC

A great place to work.

Careers At Rugby Holdings LLC

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Bilingual Inside Sales Representative - Greenvale, NY

Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 26 branches throughout the United States.

Join our expanding team as an Inside Sales Representative at Rugby. In this important role, you'll drive sales growth and uphold our commitment to delivering exceptional service to our valued customers.

What’s in it for you:

• Pay: $20-24/hr. based on experience
• Schedule: Monday - Friday 8 a.m.- 5 p.m.
• Competitive Medical – Dental – Vision
• Corporate Wellness & Appreciation Programs
• 401(k) Traditional & Roth with Match
• Paid Time Off & Paid Holidays
• Life Insurance, Short-Term and Long-Term Disability

Your Day-to-Day: to excel in this role, you will need to...

• Serve as a customer service representative: you will build and maintain strong relationships with existing and potential customers through effective communication and exceptional service. You will engage our customers and sell our product through email, phone, and occasionally in person.
• Proactively identify and pursue sales opportunities to meet and exceed sales targets.
• Our Inside Sales Representatives develop a deep understanding of Rugby's product offerings to provide expert advice and recommendations to customers.
• Efficiently and accurately process customer orders, ensuring the timely delivery of products while adhering to company policies and procedures.
• Take sales orders, preparing accurate price quotes and proposals for customers, negotiating terms when necessary.
• Address customer inquiries, concerns, and issues in a timely and professional manner, striving for prompt resolution and customer satisfaction.
• Stay informed about industry trends, competitor offerings, and market conditions to identify opportunities and challenges.
• Maintain accurate records of customer interactions, sales activities, and results, using CRM software as required.

• Blingual in Spanish
• You have previous inside sales representative experience, preferably in the building materials or construction industry. Alternatively, you have served as a customer service representative in similar industries.
• You have strong communication and interpersonal skills, with the ability to build rapport with customers. Your communication is factual, polite, and professional in nature – you will develop expertise from training and experience.
• You are reserved, yet people focused. You have a strong focus on repeatable, very high-quality results, and use your customer-focused mindset to solve problems.
• Knowledge of Rugby's product offerings or a willingness to learn.
• Proficiency in using CRM software and other sales tools.
• You prefer a steady, even pace of work, with a lot of predictability from one day to the next yet are goal-oriented with a track record of meeting or exceeding sales targets.

At Rugby, our goal is to lead the industry! We will accomplish this goal by creating an environment where each team member is challenged to achieve their personal best using their talent, together building a community based on our values of Fairness, Commitment to Excellence, and maintaining Rugby as a Performance Meritocracy.

Key words: Sales; inside sales; inside sales representative; sales representative; business development representative; call center; customer service; telemarketing; customer service representative