Bilingual ICMS / OCS Case Manager for Split Programs

Violence Intervention Program; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Violence Intervention Program is seeking a full-time Case Manager to deliver critical services to at-risk children and families. The role involves maintaining records, interviewing clients, and collaborating with various stakeholders. Applicants should have a bachelor's degree and experience in mental health, along with bilingual skills in Spanish and English. Benefits include comprehensive health plans and paid time off.

Benefits

Medical, Dental, and Vision Insurance

401(k) plan

Generous paid time off accrual

Travel reimbursements

Cell phone provided for business use

Qualifications

• Two years of documented experience in a mental health setting.
• Ability to work collaboratively and provide clinical consultation to teams.
• Sensitivity to cultural and socioeconomic diversity.

Responsibilities

• Maintain records including crisis intervention files and clinical notes.
• Conduct client interviews and assess their needs for services.
• Serve as a liaison among clients, schools, and community services.

Skills

Bilingual Spanish/English

Time/task management

Problem-solving

Written and verbal communication

Education

Bachelor's degree

Job description

Description

For over 30 years, the Violence Intervention Program (VIP) has been the leader in building transformative programs that raise the standard of care for all victims of child abuse, neglect, and sexual assault in Los Angeles County. Today, VIP functions as a public-private partnership between the publicly-funded VIP Children’s Medical Village at the LAC+USC Medical Center and our non-profit, the VIP Community Mental Health Center, Inc. (VIP-CMHC). Our history of quality mental health care is due in large part to the dedicated and talented employees whose efforts have helped improve the lives of children, transitional age youth, and their families.

POSITION SUMMARY

The Case Manager will be splitting time between two programs; 50% ICMS and 50% OCS.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain all appropriate records including crisis intervention files and/or incident reports, clinical notes and other records
• Complete all required documentation in accordance with LA County Department of Mental Health (DMH) and Agency regulations
• Interview clients individually or in families assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
• Serve as liaisons between students, homes, schools, family services, child guidance clinics, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
• Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
• Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
• Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
• Available (on rotation) for crisis support, via telephone, to clients 24/7 when therapist is unavailable
• Work with each tenant to conduct an initial housing intake and needs assessment.
• Assist tenants in determining personal goals and plans to achieve such goals through the development of the Individual Service Plan (ISP).
• Work with any pre-existing conditions and/or obstacles for clients to facilitate all housing-related processes being completed in a timely fashion.
• Conduct quarterly meetings with each tenant to discuss the tenant’s progress and accomplishments as evidenced by Individualized Stability Plans.
• ·Act as a liaison among the Property Manager, the property management company, the tenant, and the primary mental health provider to facilitate the communication of concerns that could jeopardize the tenant’s residency.
• Act as a liaison and coordinate linkage to services with numerous public social service agencies and community providers, assist in achieving and sustaining independence: employment and education/ training activities, money management counseling and legal and benefits counseling.
• Assist clients in obtaining rental assistance: move-in/eviction prevention services.· Address tenant grievances, mediate resident disputes and resolve any issues with property management that might affect the client’s tenancy.
• Enforce housing rules in collaboration with property management.
• Data collection/entry into DHS CHAMP’s database to document client progress, assemble reports and evaluate program.
• Performs other duties as assigned.

FLSA STATUS
Full-time; Non-exempt

BENEFITS & PERKS

• Medical, Dental, Vision and Flexible Spending Accounts
• 401(k) plan & Basic Life Insurance
• 14 paid holidays per year
• Generous paid time off accrual
• Travel reimbursements at IRS rate
• Cell phone provided for business use

VIP Community Mental Health Center, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.

Requirements

BASIC QUALIFICATIONS

• Bachelors degree and two (2) years documented experience in a mental health setting;
• Bilingual Spanish/English required
• Ability to work collaboratively with members of inter-disciplinary teams; and ability to provide ongoing clinical consultation to DCFS and DMH
• Demonstrated awareness of, sensitivity to and competence in dealing with cultural and socioeconomic diversity of client population
• Self-starter, independent case manager/rehab specialist with the ability to adapt to change in a fast working environment;
• Valid California drivers license, driving record and personal vehicle insurance acceptable to VIP’s insurance carrier;
• Good written and verbal communication skills;
• The ability to relate effectively and professionally with children, supervisor, co-workers and staff;
• Well organized, detail oriented and skilled with time/task management, able to adapt to frequent changes
• Ability to work effectively within a multicultural team and agency.
• Working knowledge of community resources that address the special needs of the client base.
• Ability to model positive behaviors and Agency values.
• Ability to provide field-based work
• Strong problem-solving skills

ELIGIBILITY REQUIREMENTS

• Interested candidates must submit a completed application through VIP’s candidate portal
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States