Bilingual HR Specialist (Entry Level) - Remote (MUST be willing to work PST hours)

HCM Unlocked; Boca Raton (FL); Remote; USD 65,000 - 80,000; Full time

Job summary

HCM Unlocked is seeking a Bilingual HR Specialist (Entry Level) to provide critical support for HR operations remotely. You will be responsible for HRIS support, employee inquiries, onboarding, and ensuring compliance with policies. Ideal candidates possess a relevant degree and must be bilingual in Spanish, willing to work PST hours. This role offers an opportunity to grow within a dynamic HR environment while contributing to client satisfaction and operational efficiency.

Qualifications

• 1-3 years of HR experience, preferably in employee relations or HRIS support.
• Knowledge of federal, state, and local employment laws.
• Strong ability to manage multiple HR functions.

Responsibilities

• Support HR operations, addressing employee inquiries in HRIS.
• Coordinate onboarding and offboarding processes.
• Assist with benefits inquiries and ensure compliance with laws.

Skills

Communication

Organizational

HRIS Proficiency

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

Microsoft Office

Job description

Bilingual HR Specialist (Entry Level) - Remote (MUST be willing to work PST hours)

Bilingual HR Specialist (Entry Level) - Remote (MUST be willing to work PST hours)

1 week ago Be among the first 25 applicants

The HR Specialist plays a dual role, supporting the HR Business Partner (HRBP) and HR Generalist (HRG) in executing day-to-day HR operations for clients while serving as a key resource in the Employee Resource Center (ERC). The HR Specialist is responsible for addressing employee inquiries related to HRIS, benefits, compensation, onboarding, policy clarification, and employee relations. This role ensures employees receive accurate, timely support on various HR functions and helps the client’s HR team achieve operational efficiency.

As an employer, we value individuals who exhibit a strong sense of accountability, provide exceptional service quality, and strive to deliver unparalleled client satisfaction.

In order to be considered for this role you must be bilingual (Spanish) and be willing to work PST hours (11am-8pm EST) to support our West Coast clients.

Key Responsibilities

HRIS and Employee Resource Center Support:

• Assist employees with HRIS issues, including login problems, password resets, and basic navigation.
• Guide employees through HRIS self-service features such as updating personal information, viewing payroll, and managing time-off requests.
• Provide basic troubleshooting for access to benefits portals and resend onboarding invitations for new hires.
• Offer security guidance and best practices for protecting HRIS accounts.
• Collect feedback from employees regarding their HRIS experience and provide recommendations for improvement.
  
  

Benefits Inquiries

• Assist employees with benefits enrollment through the HRIS system and provide guidance on available benefit plans.
• Respond to basic benefits questions and direct employees to the appropriate brokers or carriers for detailed inquiries.
• Support employees through life events (e.g., marriage, birth) and explain how this impact benefits coverage.
• Provide instructions for receiving and activating benefits cards, and direct employees to carrier websites for claims information.
  
  

Onboarding And Offboarding

• Coordinate and assist with the onboarding process, including setting up new hires in the HRIS and conducting first-day orientations.
• Ensure offboarding processes are handled efficiently, including conducting exit interviews and managing the transition of benefits for departing employees.
• Prepare onboarding kits and ensure new hires understand company policies and procedures.
  
  

General HR Inquiries

• Address employee inquiries about company policies such as PTO, attendance, workplace conduct, and remote work guidelines.
• Assist employees with understanding their paystubs, accessing tax forms, and viewing PTO balances.
• Provide guidance to internal candidates on applying for new positions and onboarding for rehires.
• Manage requests for employment verification letters and other proof-of-employment documents.
  
  

Employee Relations

• Act as a liaison between employees and management, addressing basic employee relations questions and escalating more complex issues to the HRBP or HRG.
• Assist with resolving employee grievances and contribute to a positive work environment.
• Provide information on workplace safety rules and emergency procedures.
  
  

Compensation And Benefits

• Assist with compensation benchmarking to ensure competitive pay structures for the client.
• Help manage annual performance reviews and provide support in compensation adjustments and tracking.
• Administer benefits information, ensuring employees understand their coverage and access to benefits.
  
  

Compliance And Record Management

• Maintain up-to-date and accurate employee records, including attendance, leave, and benefits information.
• Assist in drafting, updating, and enforcing HR policies to ensure compliance with federal, state, and local employment laws.
• Support audits of HR documentation and processes, ensuring compliance and operational efficiency.
  
  

Example Duties

• Assist employees with HRIS account setup, profile updates, and resolving login and access issues.
• Provide benefits guidance related to health insurance, retirement plans, and other benefits, and escalate detailed inquiries to brokers as needed.
• Conduct new hire orientations, providing an overview of company policies, benefits, and HRIS navigation.
• Respond to general HR inquiries and provide clarification on company policies, payroll, PTO, and leave.
• Escalate complex employee relations issues to the HRBP and collaborate on resolution strategies.
• Manage employment verification requests and assist with the onboarding/offboarding process for both new hires and departing employees.
  
  

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-3 years of HR experience, preferably in employee relations, HRIS support, or benefits administration.
• Strong organizational and communication skills, with the ability to handle multiple client inquiries and HR functions.
• Proficiency in HRIS systems and Microsoft Office or other HR-related software.
• Knowledge of federal, state, and local employment laws and regulations.
  
  

Preferred Skills

• Experience in an outsourced HR environment or consulting role.
• Professional HR certification (e.g., SHRM-CP, PHR) preferred but not required.
  
  

Our Commitment To An Inclusive Workplace

HCM Unlocked is an Equal Opportunity Employer and committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodation is available for applicants with disabilities.

HCM Unlocked participates in the E-Verify Employment Verification Program.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Business Consulting and Services

Referrals increase your chances of interviewing at HCM Unlocked by 2x

Sign in to set job alerts for “Human Resources Specialist” roles.

Delray Beach, FL $65,000.00-$80,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.