Bilingual Housekeeping Lead - Elevate Guest Experience

Next Generation Recruitment and Staffing Agency; Norfolk (VA); On-site; USD 38,000 - 54,000; Full time

Job summary

Next Generation Recruitment and Staffing Agency is seeking a Bilingual Housekeeping Supervisor to oversee daily housekeeping operations, lead a diverse team, and ensure top cleanliness standards. Fluent English and Spanish are essential to communicate with staff and guests, schedule work, and conduct inspections for quality assurance.

The role focuses on training, coordinating schedules, maintaining inventory, and upholding health and safety regulations in a welcoming environment for guests and

Qualifications

• Fluency in English and Spanish required.
• Experience in housekeeping with supervisory responsibilities preferred.
• Strong leadership and team-motivation skills.
• Excellent organizational and time management abilities.
• Attention to detail to maintain cleanliness standards.
• Willing to work flexible hours including weekends/holidays.
• Basic computer literacy for scheduling and inventory.

Responsibilities

• Supervise and coordinate daily housekeeping operations to ensure cleanliness and efficiency.
• Lead, train, and motivate housekeeping staff to maintain high performance and morale.
• Conduct regular inspections of guest rooms and public areas to uphold quality standards.
• Manage scheduling and assignments to optimize staff productivity and coverage.
• Communicate effectively with both English and Spanish-speaking team members and guests.
• Maintain inventory of cleaning supplies and equipment, and request replenishments as needed.
• Address guest concerns promptly and professionally to ensure guest satisfaction.
• Implement and enforce health and safety regulations within housekeeping operations.

Skills

Bilingual English/Spanish

Leadership

Organizational skills

Attention to detail

Problem solving

Customer focus

Flexibility in hours

Basic computer literacy

Job description

Next Generation Recruitment and Staffing Agency is seeking a Bilingual Housekeeping Supervisor to oversee daily housekeeping operations, lead a diverse team, and ensure top cleanliness standards. Fluent English and Spanish are essential to communicate with staff and guests, schedule work, and conduct inspections for quality assurance.

The role focuses on training, coordinating schedules, maintaining inventory, and upholding health and safety regulations in a welcoming environment for guests and