Bilingual Housekeeping Coordinator

HOTELPRO; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Tuition Reimbursement

PTO and company holidays

Employee Discounts

Fitness and Wellness Perks

Pet Insurance

Job summary

A leading hotel company in Nashville is seeking a Bilingual Housekeeping Coordinator to oversee daily operations. This role involves managing team training, monitoring productivity, and ensuring compliance with hotel standards. The ideal candidate should have at least one year of supervisory experience in housekeeping, strong organizational and communication skills, and be able to work a flexible schedule. The position offers various benefits, including medical insurance and employee discounts.

Qualifications

• 1+ year of experience as a Housekeeping Supervisor or Inspector is required.
• Knowledge of Property Operating System is essential.
• Flexibility to work hotel rotative schedules is necessary.

Responsibilities

• Oversee daily housekeeping operations and ensure compliance with property standards.
• Monitor productivity and quality through regular inspections.
• Collaborate with leadership to address operational needs and staffing levels.

Skills

Housekeeping supervision

Knowledge of Property Operating System

Microsoft Office proficiency

Multi-tasking ability

Excellent communication skills

Job description

-- $500 Sign-On Bonus + Relocation Assistance Available! --

We’re hiring a Bilingual Housekeeping Coordinator who will assist in managing daily activities, including preparing/distributing assignments, dispatching/following up with requests, and documenting/resolving discrepancies for a hotel property in Downtown Nashville.

The Coordinator must act as the liaison for the property, monitor statistics, and complete required documentation when needed in partnership with the property to ensure productivity, quality, and achieve goals in a timely manner.

Work Schedule: will work weekends, days off will be rotative depending on business needs.

Responsibilities

• Oversee daily housekeeping operations, ensuring all team members are trained, compliant, and consistently following property standards and procedures.
• Monitor productivity and quality, conducting regular inspections across rooms, public areas, and laundry to maintain high service standards.
• Support staffing efforts by partnering with HotelPro leadership and property management to assess needs, interview candidates, and ensure strong team fit.
• Promote a safe work environment by enforcing safety practices and conducting routine safety checks.
• Collaborate closely with onsite property leadership to address operational needs, adjust staffing levels, and resolve challenges in real time.
• Lead by example in delivering exceptional service, addressing guest and team concerns promptly to maintain satisfaction and quality.
• Provide ongoing coaching, training, and performance feedback to support team development and accountability.
• Foster a positive team culture through engagement, recognition, and retention initiatives.
• Maintain accurate documentation, including inspections, coaching records, and key communications with property leadership.
• Offer hands‑on support across operational areas as needed to ensure seamless day‑to‑day execution.

What You’ll Bring

• 1+ year of experience as a Housekeeping Supervisor or Inspector - a must!
• Knowledge of Property Operating System - a must!
• Schedule flexibility to work hotel rotative schedules
• Ability to multi‑task
• Knowledge of Microsoft Office package
• Previous experience working independently and making informed decisions
• Excellent organizational and communication skills with the ability to handle conversations with guests, team members and hotel leaders professionally

Benefits package

• Medical, Dental, and Vision Insurance
• 401(k)
• Tuition Reimbursement
• PTO and company holidays
• Employee Discounts
• Fitness and Wellness Perks
• Pet Insurance