Bilingual HIV Case Manager Social Worker

Drexel University; Philadelphia (Philadelphia County); On-site; USD 54,000 - 82,000; Full time

Job summary

An established industry player in education seeks a compassionate Medical Case Manager to join a dedicated team. This role involves providing patient-centered support to adults living with HIV, focusing on improving health outcomes through comprehensive assessments and care plans. You'll collaborate with a multi-disciplinary team to address barriers impacting health and ensure timely access to care. If you're passionate about making a difference in the lives of marginalized communities and have a commitment to trauma-informed care, this is the perfect opportunity for you. Join a forward-thinking institution that values diversity and inclusion, and offers a comprehensive benefits package, including generous paid time off and tuition assistance for staff and dependents.

Benefits

Generous vacation and paid time off

11% 403(b) Retirement Plan match

Remote and flexible work options

Exceptional medical plans

Free tuition for employees and dependents

Qualifications

• Master's degree in Social Work or equivalent experience required.
• 1 year experience in HIV/AIDS organization preferred.

Responsibilities

• Support a caseload of approximately 55 patients with wellness goals.
• Collaborate with care providers to ensure patient needs are met.

Skills

Fluency in Spanish

Fluency in English

Organizational skills

Problem-solving skills

Advocacy for marginalized communities

Education

Master's Degree in Social Work

Equivalent combination of education and work experience

Tools

Electronic medical record systems

Microsoft Office

Zoom

Job description

Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.

Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.

At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.

Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.

Apply now Job no: 504747
Work type: Full-Time
Location: Center City - Philadelphia, PA
Categories: College of Medicine

Job Summary

The Medical Case Management Services of the Partnership Comprehensive Care Practice (PCCP) Outpatient Clinic serves an essential role as part of a multi-disciplinary team that provides patient care and education for adult patients living with HIV. Under the direction of the Medical Case Management Program Manager, this position will provide a range of trauma informed and patient-centered activities focused on improving health care outcomes. Duties include, but are not limited to: Initial and ongoing assessment of service needs, timely and coordinated access to medically appropriate levels of healthcare, collaboration with care providers and medical support staff to support antiretroviral therapy adherence, accompanying a client to a medical appointment with client’s consent, client-specific advocacy and/or review of utilization of service, and positively promotes the Mission, Vision and Values of the Partnership Comprehensive Care Practice and Drexel Medicine.

Essential Functions

• Support a caseload of approximately 55 patients to achieve individualized wellness goals through the completion of comprehensive assessments and care plans. This includes the provision of client-centered activities focused on improving health outcomes in support of the HIV care continuum.
• Evaluate and update the assessment and care plan at least twice a year to address changes in health needs, assess appropriate level of care and modify goals based on patient preference and readiness for change.
• Collaborate with providers, other disciplines of the care team, and specialty practices to ensure all team members are aware of patient’s needs and health outcomes.
• Engage in dialogue to address any barriers that negatively impact health outcomes. This may include behavioral health, benefits, transportation, substance use, childcare, safe/affordable housing, medication adherence, and/or any specific challenges faced by marginalized populations.
• Coordination and linkage to needed community services including monitoring efficacy and outcomes.
• Coordination with the Outreach team to engage lost to care patients and/or to prevent lost to care patients.
• Maintain the weekly productivity requirements.
• Document all services in the electronic medical record in a timely manner.
• Enter all productivity units into the CAREWare Database.
• Work among a team of eight case managers to share the resource database and provide cross coverage as needed.
• Participate in the supervision sessions and team meetings as required. • Other tasks as deemed necessary.

Required Qualifications

• Minimum of Master's Degree in Council of Social Work Education (CSWE) or the equivalent combination of education and work experience.
• Minimum of 1 year preferably in HIV/AIDS organization.
• Must obtain certification in HIV Medical Case Management through Philadelphia’s Division of HIV Health during the first year of employment and maintain certification requirements.
• Experience with mental health and addiction services preferred.
• Fluency in both Spanish and English languages required.
• Excellent organizational and problem-solving skills, with the ability to manage competing priorities.
• Knowledge of and experience supporting patients of diverse identities and backgrounds, including race, gender, and LGBTQIA+ as well as deep interest in advocating for marginalized communities and improving diversity, equity and inclusion required.
• Commitment to learning and delivery of trauma-informed care is essential.
• Must be able to stand at least 25% of the day and walk within and between buildings.
• Familiarity with electronic medical record systems, and proficiency with standard computer systems, including Microsoft Office and Zoom are required.

Physical Demands

• Typically sitting at a desk/table

Location

• Center City - Philadelphia, PA

Additional Information
This position is classified as Exempt, grade K. Compensation for this grade ranges from $54,630 to $81,940 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

Additional Required Documents

Advertised: Mar 5 2025 Eastern Standard Time
Applications close: Apr 5 2025 Eastern Daylight Time

Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic.

Background investigations are required for all new hires as a condition of employment, after the job offer is made.