Bilingual Health Engagement Nurse - Fort Mill, SC and Charlotte, NC - 2234031

UnitedHealth Group; Fort Mill (SC); On-site; Confidential; Full time

Job description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This Health Engagement Nurse position is an exciting opportunity for an experienced nurse to work to promote engagement in clinical/disease management programs, helping to improve member healthcare decisions. The ideal candidate will have experience providing health education on an individual and group level, and will utilize analytic data to improve employee engagement, affordability and decision making, to deliver high impact results. The onsite nurse will help empower members to make better healthcare decisions and connect them with the appropriate resources. This position focuses on health education, behavior modification, health care consumerism with UHC and Optum products, and engagement in the wellness program offerings. This is a field-based position.

Primary Responsibilities:

• Educate members on health education and condition management (formal and informal), as well as plan specifics and member resources, in collaboration with OptumHealth.
• Referral of employees to available clinical programs including premium designated physicians.
• Create, manage and implement employer specific programs based on employer needs.
• Monitor and analyze customer specific health analytic data and develop targeted data driven strategic plans and programs; provide support to clinical programs; may perform clinical assessments, non-invasive biometric screenings and associated health education and counseling.
• Clinical interface with facilities and providers for resolution of issues concerning members, benefit interpretation, program definition and clarification.
• Knowledge of community resources for referral and community outreach.

This is an onsite position that requires up to 50% travel between multiple locations throughout the South Carolina and North Carolina area. The two primary locations are in Fort Mill, SC and Charlotte, NC.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Registered Nurse with active and unrestricted license for state of residence.
• 3+ years of clinical experience in a hospital, acute care, home health / hospice, direct care or care management.
• Bilingual Spanish.
• Solid presentation skills with proven experience delivering group presentations and 1:1 coaching.
• Proficient in Microsoft Word, PowerPoint and Excel including the ability to navigate a Windows environment.

Preferred Qualifications:

• Bachelor’s degree in Nursing.
• Case management experience and/or Case Management Certification (CCM).
• 3+ years of experience in managed care with significant program management experience.
• Comfortable with individual and group presentations up to 50-100.
• Previous wellness/disease management, program promotion, education and development experience.
• Diabetes education experience.
• Community outreach experience.
• Possess familiarity in data analysis (utilization/program outcomes) and reporting.

Soft Skills:

• Excellent verbal communication skills.
• Self-starter; ability to work with senior leadership.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.