Bilingual Health Coach/ Health Educator - Onsite Health - Phoenix, AZ

The Cigna Group; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

The Cigna Group is seeking a Case Management Lead Analyst to provide onsite coaching and support, focusing on consumer health engagement. This role requires strong clinical skills and the ability to collaborate proactively with customers to achieve health improvement goals. Bilingual Spanish is essential, and the role involves leading wellness activities, conducting health screenings, and supporting various health-related events.

Qualifications

• Bilingual Spanish required.
• ACLS/BLS/CPR/AED certification current.
• 3+ years in health coaching and education.

Responsibilities

• Provide onsite customer coaching and support.
• Identify health education needs and establish improvement plans.
• Lead health and wellness promotional activities.

Skills

Health coaching

Education

Customer-centric focus

Strong clinical skills

Dynamic presentation

Proactive collaboration

Education

Bachelor’s degree in a health-related field

Master’s degree (preferred)

Job description

The job profile for this position is Case Management Lead Analyst, a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees and strive to help our associates grow professionally before recruiting new talent. If you think this open position is right for you, we encourage you to apply!

Our people make all the difference in our success.

Onsite Bilingual Health Educator – Cigna Onsite Health - Phoenix, AZ

This role involves supporting Consumer Health Engagement Cultural Beliefs daily. Our Onsite Health Educators and RN Health Coaches are key to achieving better health outcomes for our customers, focusing on:

• Customer Strong - Make a WOW difference for our customers
• Me to We - Take accountability, trust, collaborate, and partner
• Own It! - See a need and act
• Be Bold - Challenge the status quo
• Listen to Advocate - What matters to you, matters to us
• Think it Through - Proactively deliver solutions focused on doing the right thing

How you’ll make a difference:

• Provide onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted assessments
• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support achieving those goals
• Empower customers to actively participate in their health outcomes
• Assist customers in overcoming barriers to better health
• Lead and support health and wellness promotional activities, such as group coaching, wellness challenges, and seminars
• Perform biometric screenings, including finger sticks, blood pressure, and body composition
• Use biometric data and motivational interviewing to collaborate with customers to improve clinical outcomes
• Support health-related site events like open enrollment, flu shot clinics, health fairs, etc.
• Demonstrate and promote Consumer Health Engagement cultural beliefs, serving as a role model to drive accountability and results

What we expect from you:

Bilingual Spanish required

• Strong clinical skills with 3+ years in health coaching, education, and promotion
• Bachelor’s degree in a health-related field; Master’s preferred
• Current ACLS/BLS/CPR/AED certification
• High energy and dynamic presentation skills
• Positive role model in healthy behaviors
• Passion for health improvement
• Ability to work independently
• Customer-centric focus
• Proactive collaboration with clients and partners
• Understanding clinical targets and outcome measurements; develop action plans to drive clinical value
• Strong computer and administrative skills

Bonus points for:

• Registered Dietitian
• CHES (Certified Health Education Specialist)
• Motivational interviewing training/experience
• Experience with smoking cessation and diabetes management

This role is based in Phoenix, AZ, and relocation is not offered.

Cigna requires a background check, drug, and nicotine screening for new hires.

Internet connection must be via cable broadband or fiber optic with speeds of at least 10Mbps download and 5Mbps upload for remote work.

Qualified applicants will be considered regardless of race, color, age, disability, sex, pregnancy, or other protected characteristics.

Please ensure you meet our posting guidelines to be eligible for consideration. Policy details can be reviewed at this link.

Applicants with criminal histories will be considered in accordance with applicable laws.