Bilingual Health & Benefits Coordinator

Utz Quality Foods, LLC; Hanover, Northern (York County, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Profit sharing

Onsite gym

Career growth

Job summary

Utz Quality Foods, LLC is seeking a Health & Benefits Coordinator to support our employee health and welfare programs. You will administer health plans, assist with enrollment activities, and respond to benefit questions while ensuring compliant and accurate processing.

In this role, you will collaborate with associates, insurers, and HR teams to maintain records, coordinate communications, and support open enrollment. A strong service mindset and attention to detail are essential for success.

Qualifications

• Minimum 3 years of experience in benefits administration, HR operations, or a related function.
• Experience supporting health and benefit programs is preferred.
• Strong knowledge of ERISA, ACA, HIPAA, and COBRA.

Responsibilities

• Serve as a primary point of contact for associates with questions about benefits and wellness programs, providing clear guidance.
• Administer benefit transactions including enrollments, life events, and terminations.
• Review documents for completeness, resolve routine issues, and ensure accuracy.
• Coordinate with insurance carriers, payroll, and HR to support plan administration and inquiries.
• Support COBRA administration and prepare required notices and forms.

Skills

Organizational skills

Attention to detail

Communication

Discretion

HR policies knowledge

Customer service mindset

Education

Associate’s degree in human resources, business administration, or related field

Tools

HRIS

Benefits platforms

Job description

At Utz, we're passionate about delighting consumers with delicious snacks crafted from high-quality ingredients. For more than 100 years, our family heritage, innovative spirit, and commitment to excellence has helped us build a portfolio of beloved brands including Utz®, Zapp's®, Boulder Canyon®, and On The Border®.

Our people are at the heart of everything we do. That's why we're committed to creating a supportive, caring, and inclusive workplace where associates can grow their careers, make meaningful contributions, and thrive personally and professionally.

Join our world-class team and help us become the fastest-growing pure-play U.S. snacking company of scale!

Position Summary:

Utz is seeking a Health & Benefits Coordinator to play a key role in supporting our employee health and welfare programs. In this position, you'll help ensure associates receive an exceptional benefits experience by administering health and wellness programs, supporting enrollment activities, and serving as a trusted resource for benefit-related questions.

This role works closely with associates, healthcare providers, insurance carriers, third-party administrators, Payroll, and Human Resources teams to ensure accurate benefits administration and compliance with applicable regulations. The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys helping others navigate important benefit programs.

What You'll Do:

• Serve as a primary point of contact for associates with general questions about benefits, wellness programs, and available resources providing clear guidance and accurate information.
• Administer benefit transactions, including new hire enrollments, annual enrollment activities, qualifying life events, dependent changes, and benefit terminations.
• Review benefit-related documentation for completeness and accuracy, resolve routine issues, and identify discrepancies or missing information.
• Partner with insurance carriers, third-party administrators, payroll, and Human Resources to support accurate plan administration and resolution of employee benefit inquiries.
• Support COBRA administration and prepare required government forms and notices, including Qualified Medical Support Notices, Medicare-related forms, Social Security documentation, and HIPP forms, in accordance with established procedures.
• Coordinate benefit communications, wellness initiatives, employee engagement activities, and open enrollment support to promote awareness and participation in benefit programs.
• Support department workflows through the maintenance of confidential electronic and paper benefit and wellness records, trackers, logs, calendars, and other shared resources.
• Coordinate administrative activities for the Utz Fitness Center, including access requests, employee communications, record maintenance, and general program support.
• Support documentation workflows for leave and accommodation programs as needed.
• Other duties as assigned.

What You'll Bring:

Education

• Associate’s degree in human resources, Business Administration, or related field; equivalent combination of education and experience may be considered.

Experience

• Minimum 3 years of experience in benefits administration, HR operations, or a related function
• Experience supporting health and benefit programs, preferred

Skills

• Strong organizational, documentation, and analytical skills with high attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills with a service-oriented mindset.
• Working knowledge of employee benefit programs, including medical, dental, vision, life, disability, and voluntary benefits as well as applicable regulations such as ERISA, ACA, HIPAA, and COBRA.
• Experience working with HRIS, benefits administration, and vendor platforms, preferred.
• Flexibility to perform at levels to meet peak demands in periods of high volume and activity.
• Frequent interaction with associates, vendors, insurance carriers, and internal teams.
• Primarily office-based work with occasional participation in employee meetings, wellness events, and other onsite activities.

External Recruitment Process:

• Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
• Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Why Utz?

We believe in taking care of our people. Our benefits include:

• Medical, dental, and vision plans
• Employer-matched 401(k) and profit sharing
• Wellness resources, onsite gym and healthcare center
• Career growth opportunities in a supportive, inclusive environment

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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