Bilingual Front Office Staff

CAROLINASDENTIST; Wilmington (NC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance

Future Planning (401k)

Time for You: PTO and holidays

Growth and Learning

Job summary

CarolinasDentist - Porters Neck in Wilmington, NC is seeking a friendly, bilingual (English/Spanish) Front Office Team Member to join our growing dental practice. You’ll welcome patients, check in, answer calls, schedule appointments, and help with payments and insurance questions.

If you love helping people, thrive in a fast-paced environment, and enjoy being part of a supportive team, we’d love to meet you. Fridays availability and evening hours up to 7 PM are required.

Qualifications

• Bilingual in English and Spanish (required).
• Outstanding customer service and communication skills.
• Positive attitude with a team-first mindset.
• Strong organizational and multitasking abilities.
• Comfortable learning new technology and dental software.
• Dental experience is a plus but not required.

Responsibilities

• Welcome and check in patients with a warm, friendly attitude.
• Answer incoming phone calls and schedule appointments.
• Verify patient information and update records.
• Confirm upcoming appointments and manage the daily schedule.
• Assist patients with treatment estimates, financial arrangements, and insurance questions.
• Collect patient payments and process transactions.
• Coordinate with the clinical team to ensure a smooth patient experience.
• Respond to emails and patient inquiries.
• Assist with daily office organization and administrative tasks.
• Help create a positive, professional environment for every patient.

Skills

Bilingual in English and Spanish

Customer service

Communication skills

Organizational skills

Multitasking

Willingness to learn dental software

Tools

Dental software

Job description

CarolinasDentist - Porters Neck, 208 Porters Neck Rd, Wilmington, North Carolina, United States of America

Job Description

Posted Thursday, July 23, 2026 at 4:00 AM

About Our Practice

Looking for something different? CarolinasDentist- Porters Neck is the right place for you! But we aren’t just looking for anyone. We’re seeking an energetic, relationship-based, and self-driven team member to join our team. Our team provides next level patient care, state of the art dentistry, and 5-star patient experiences while offering competitive pay and benefits along with work/life balance. We enjoy quarterly team outings, weekly check-ins, energetic morning huddles and encourage engagement from all our team members. Look no further, you’ve found the right place to call your work home!

We're looking for a friendly, dependable, and organized bilingual (English/Spanish) Front Office Team Member to join our growing dental practice! If you love helping people, thrive in a fast-paced environment, and enjoy being part of a supportive team, we'd love to meet you.

Schedule

• Must be available to work Fridays
• Must be able to work until 7:00 PM on scheduled days

Qualifications

• Bilingual in English and Spanish (required)
• Outstanding customer service and communication skills
• Positive attitude with a team-first mindset
• Strong organizational and multitasking abilities
• Comfortable learning new technology and dental software
• Dental experience is a plus but not required—we are happy to train the right person!

Responsibilities

• Welcome and check in patients with a warm, friendly attitude
• Answer incoming phone calls and schedule appointments
• Verify patient information and update records
• Confirm upcoming appointments and manage the daily schedule
• Assist patients with treatment estimates, financial arrangements, and insurance questions
• Collect patient payments and process transactions
• Coordinate with the clinical team to ensure a smooth patient experience
• Respond to emails and patient inquiries
• Assist with daily office organization and administrative tasks
• Help create a positive, professional, and welcoming environment for every patient

Why You'll Love Working Here

• Supportive and positive team culture
• Opportunity to learn and grow
• Competitive pay based on experience
• A practice that genuinely values both its patients and its team members

Benefits Offered

• Competitive Pay:Receive pay that matches your experience and performance.
• Comprehensive Insurance: Enjoy peace of mind with health, dental, and vision coverage.
• Future Planning:Secure your financial future with our 401k retirement savings plan.
• Time for You:Paid time off and holidays to recharge.
• Growth and Learning: Unlock your potential with opportunities for professional development and growth.

CarolinasDentist - Porters Neck, 208 Porters Neck Rd, Wilmington, North Carolina, United States of America