Bilingual Front Office Coordinator - Dental Sedation

D4C DENTAL BRANDS, INC.; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

D4C DENTAL BRANDS, INC. is seeking a Sedation Center Front Office Coordinator (FOC) to greet patients, manage check-in/check-out, and coordinate scheduling in a pediatric dental setting.

The role requires strong communication in English and Spanish, exceptional customer service, and accurate handling of insurance verification and payments. The FOC supports the daily operations of the Sedation Center, ensuring a smooth patient experience from arrival through departure, while upholding HIPAA

Qualifications

• High School Diploma or equivalent required; bilingual in Spanish.
• Associates or Bachelor's degree preferred.
• Experience with scheduling systems is a plus.

Responsibilities

• Greet and assist patients and families at the Sedation Center.
• Handle patient registration, scheduling, check-in, and check-out.
• Verify insurance, collect payments, and explain financial responsibilities to families.
• Coordinate patient flow to ensure timely appointments and provider efficiency.
• Serve as a liaison between patients, providers, and clinical staff.
• Maintain accurate patient records and HIPAA compliance.
• Provide translation support for Spanish-speaking patients and families.
• Answer phones and handle administrative tasks as needed.
• Resolve patient concerns and escalate issues when appropriate.

Skills

Bilingual

Spanish fluency

Customer service

Communication

Scheduling

Education

High School diploma

Associates or Bachelor's preferred

Tools

Scheduling systems

Job description

D4C DENTAL BRANDS, INC. is seeking a Sedation Center Front Office Coordinator (FOC) to greet patients, manage check-in/check-out, and coordinate scheduling in a pediatric dental setting.

The role requires strong communication in English and Spanish, exceptional customer service, and accurate handling of insurance verification and payments. The FOC supports the daily operations of the Sedation Center, ensuring a smooth patient experience from arrival through departure, while upholding HIPAA