Bilingual Front Office Associate - Radiology, DailyPay

Insight Imaging; Los Angeles (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

DailyPay

Medical insurance

Dental insurance

Vision insurance

401k with company match

PTO and holidays

Job summary

RAYUS Radiology in Los Angeles is seeking a Front Office Associate to join our team. You will greet and register patients, answer phones, schedule appointments, and coordinate with clinicians to ensure a smooth patient flow.

This full-time role supports imaging services, handles insurance verification and authorizations, processes payments and billing information, and maintains a welcoming lobby. Prior office or customer service experience is preferred; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent.
• Working knowledge of Microsoft Office.
• 1-2 years customer service experience.
• Proficient with using computer systems and typing.

Responsibilities

• Greets and checks-in patients; registers demographic information and processes payments.
• Answers phones and handles calls in an efficient and friendly manner.
• Acts as liaison between patients and technologists; relays scanner and clinic information.
• Maintains front office lobby area and assists with general office cleanup.
• Verifies insurance, pre-certifies exams, and obtains authorizations as needed.
• Schedules appointments, walk-ins, referrals; maintains referring physician database.

Skills

Customer service

MS Office

Typing

Phone handling

Bilingual

Education

High school diploma

Job description

RAYUS Radiology in Los Angeles is seeking a Front Office Associate to join our team. You will greet and register patients, answer phones, schedule appointments, and coordinate with clinicians to ensure a smooth patient flow.

This full-time role supports imaging services, handles insurance verification and authorizations, processes payments and billing information, and maintains a welcoming lobby. Prior office or customer service experience is preferred; bilingual skills are a plus.