Bilingual Front Office Assistant

MedLink Georgia; Commerce (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

MedLink Georgia is seeking a reliable Bilingual Front Office Assistant to enhance patient care at their Banks Imaging location. This full-time role involves greeting patients, managing appointments, and ensuring a welcoming environment. Ideal candidates will have strong communication skills and a background in customer service, with opportunities for growth in a supportive team atmosphere.

Benefits

Competitive salary & benefits package

Supportive and team-oriented work environment

Opportunities for career growth

Meaningful work serving the local community

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical front office or customer service role preferred.
• Bilingual (English/Spanish) is a plus but not required.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Manage check-in and check-out processes.
• Schedule and confirm patient appointments.

Skills

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Electronic medical records (eClinicalWorks)

Job description

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Job Title: Front Office Assistant

Location: MedLink Banks Imaging - Commerce, Georgia

Organization: MedLink Georgia, Inc.

Job Type: Full-Time

About Us: MedLink Georgia is a community-based nonprofit organization providing high-quality, affordable primary care to patients across Northeast Georgia. At our Banks Imaging location, we serve a diverse population with a focus on accessible, compassionate family medicine.

Position Overview: MedLink Banks is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage check-in and check-out processes
• Schedule and confirm patient appointments
• Verify insurance coverage and update patient records
• Collect co-pays and outstanding balances
• Answer multi-line phone system and route calls appropriately
• Maintain patient confidentiality and adhere to HIPAA regulations
• Support clinic operations by collaborating with providers and clinical staff
  
  

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical front office or customer service role preferred
• Familiarity with electronic medical records (eClinicalWorks experience is a plus)
• Strong communication, organizational, and multitasking skills
• Ability to work well under pressure in a fast-paced environment
• Bilingual (English/Spanish) is a plus but not required
  
  

Why Join MedLink GA?

Competitive salary & benefits package Supportive and team-oriented work environment Opportunities for career growth Meaningful work serving the local community

• Join us at MedLink GA and make a difference in patient care!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

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