Bilingual Front-of-House Cashier & Guest Experience

Pollo Campero; Houston (TX); On-site; USD 14,000 - 19,000; Full time

Job summary

Pollo Campero in Houston, TX is seeking a Front of House Team Member, Cashier to welcome guests, guide them through the menu, and assist with to-go orders while ensuring accuracy and speedy service.

Responsibilities include taking orders, handling cash and POS transactions, maintaining cleanliness, and working as a friendly team player in a busy restaurant. Bilingual English/Spanish required; 18+ and able to lift 50 lbs. nights/weekends/holidays may be required.

Qualifications

• Must be 18 years of age or older.
• Must be fluent in English & Spanish.
• Preferred: 1+ year of experience in similar roles.
• Ability to lift and push 50 lbs.
• Ability to stand for long periods.
• Flexibility to work nights, weekends, and holidays.
• Must follow the company Personal Care and Hygiene policies.
• Must be able to produce authorized U.S. work documents.

Responsibilities

• Welcoming new and repeat guests every visit.
• Be knowledgeable of all menu items to make meal suggestions and answer questions.
• Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures.
• Operate cash register and must be able to count money and give change correctly.
• Count register before and after each shift with management to ensure no shortage or overage.
• Assist with front line food preparation procedures such as packaging and take orders to tables.
• Ensure customer satisfaction by providing quick, efficient service and quality products.
• Must be able to work with others and communicate effectively in a busy restaurant environment.
• Follows and abides all safety rules, policies, and procedures.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Team player

Attention to detail

Flexibility

Stand/walk long periods

Lifting 50 lbs

Job description

Pollo Campero in Houston, TX is seeking a Front of House Team Member, Cashier to welcome guests, guide them through the menu, and assist with to-go orders while ensuring accuracy and speedy service.

Responsibilities include taking orders, handling cash and POS transactions, maintaining cleanliness, and working as a friendly team player in a busy restaurant. Bilingual English/Spanish required; 18+ and able to lift 50 lbs. nights/weekends/holidays may be required.