Bilingual Front Desk & Patient Concierge (Dental)

Dental Dreams; Whitehall (Lehigh County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Allentown, PA is hiring a Full-time Front Desk (Allentown) – BILINGUAL to join our team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service. This entry-level position offers mobility to lead roles and office management opportunities.

The company provides competitive compensation, career development, and a benefits package including medical/vision, free dental treatment, PTO, and a 401K.

Qualifications

• Customer service experience required.
• Familiarity with Dentrix and/or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Allentown, PA is hiring a Full-time Front Desk (Allentown) – BILINGUAL to join our team. The role focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service. This entry-level position offers mobility to lead roles and office management opportunities.

The company provides competitive compensation, career development, and a benefits package including medical/vision, free dental treatment, PTO, and a 401K.