Bilingual Field Service Rep (Enrollments)

GT Independence; Portland (OR); On-site; USD 33,000 - 36,000; Full time

Job summary

GT Independence, LLC is hiring a Bilingual Field Service Rep (Enrollments) to conduct face‑to‑face and virtual enrollments for individuals receiving financial management services. The role promotes self-direction and educates consumers and their circle of support about enrollment processes.

Responsibilities include completing enrollment documents, ensuring accuracy, maintaining confidentiality, and engaging with community partners to support enrollment growth.

Qualifications

• 1 year of experience in a related field.
• Knowledge of administrative and clerical procedures and systems.

Responsibilities

• Conduct enrollment with the person served and their support circle in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes to enhance service experience.
• Maintain confidentiality and HIPAA compliance.
• Perform external outreach to community partners and stakeholders to support enrollment growth.

Skills

Experience in related field

Admin/clerical procedures

Education

Associate or Bachelor’s degree in Business or Human Services/Marketing/Communications

Job description

Bilingual Field Service Rep (Enrollments)

Job Category: Operations

Requisition Number: FIELD002875

• Posted : November 2, 2026
• Full-Time
• On-site

Locations

Showing 1 location

• Pay or shift range: $24 USD to $26 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves.

The Field Service Rep (Enrollment Specialist) conducts face-to-face and virtual enrollments to consumers who will receive financial management services that support them in the self-direction model of care and serves as an advocate and promoter of self-direction by educating consumers and facilitating the consumer's understanding of self-direction.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.

Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Qualifications

• 1 year of experience in a related field
• Associate degree or Bachelor's Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Starting Pay: $24.00 per hour.

As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day. Join us in our mission: "To help people live a life of their choosing regardless of age or ability."

GT Independence is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race,
color, sex, religion, nation origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or
mental disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.