Bilingual Field Account Manager (English/Cantonese)

Jobtome; Lodi (CA); À distance; USD 26 000 - 52 000; Plein temps

Résumé du poste

UnitedHealthcare is seeking an EP Account Manager to drive Essential Plan enrollment in the New York City area. This field-based role involves prospecting, vendor and community partner engagement, and presenting health plan information to providers and potential eligible individuals.

The position requires 1+ year in B2B/B2C direct marketing or outside sales, travel within NYC, and willingness to work 8am-5pm with possible evenings/weekends. Bilingual English and Cantonese preferred.

Qualifications

• CAC certification in good standing or willing to obtain within 30 days.
• 1+ years of B2B, B2C, direct marketing, outside sales or community outreach experience.
• Intermediate level of MS Office (Outlook, Word, Excel, Power Point).
• Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation.
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required.
• Reside within commuting distance to New York Metropolitan area.
• Bilingual English and Cantonese

Responsabilités

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
• The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Function independently and responsibly with minimal need for supervision
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems
• Provide input, support and feedback on promotional opportunities, benefits, and other issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
• Input consumer demographics and interactions into company systems as appropriate
• Performs other duties as required

Connaissances

Sales skills

Communication

Time management

Relationship building

Multitasking

Outils

MS Office

Description du poste

UnitedHealthcare is seeking an EP Account Manager to drive Essential Plan enrollment in the New York City area. This field-based role involves prospecting, vendor and community partner engagement, and presenting health plan information to providers and potential eligible individuals.

The position requires 1+ year in B2B/B2C direct marketing or outside sales, travel within NYC, and willingness to work 8am-5pm with possible evenings/weekends. Bilingual English and Cantonese preferred.