Bilingual Family Support Advocate

Northeast Kansas Community Action Program; Hays (KS); On-site; USD 32,000 - 52,000; Full time

Job summary

Northeast Kansas Community Action Program seeks a Family Support Advocate in Hays, KS. You will engage families through intake, service coordination, and connecting them with local resources.

You’ll document services, track program data, and maintain community connections across multiple counties. The role emphasizes providing information on resources, supporting goal plans, and coordinating with partners to address needs such as employment, housing, legal aid, and education.

Qualifications

• Bachelor’s degree preferred in Social Work, Human Services, Family Studies, Counseling, Community Development or Public Administration.
• High School Diploma or GED with two years’ experience in social services or service coordination.

Responsibilities

• Manage intakes and assist with service coordination, referrals, and documentation.
• Support eligibility determination based on program policies and income requirements.
• Review and verify participant data for accuracy and program eligibility.

Skills

Multilingual communication

Written & verbal communication

Data entry & documentation

Customer service

Education

Bachelor's degree preferred (Social Work / Human Services / Family Studies / Counseling / Community Development / Public Administration)

High School Diploma or GED with 2 years’ experience in social services or service coordination

Tools

Microsoft Word

Spreadsheets

Data software applications

Job description

Northeast Kansas Community Action Program seeks a Family Support Advocate in Hays, KS. You will engage families through intake, service coordination, and connecting them with local resources.

You’ll document services, track program data, and maintain community connections across multiple counties. The role emphasizes providing information on resources, supporting goal plans, and coordinating with partners to address needs such as employment, housing, legal aid, and education.