Bilingual Family Engagement Specialist

Families & Communities Rising, Inc.; Hillsborough (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Day 1 benefits

Job summary

Families & Communities Rising, Inc. is seeking a Family Engagement Specialist to build trusting relationships with families, help them set goals, and connect them with community resources.

You will support parents as their children’s first teachers while guiding families through housing, education, and health resources. The role involves home visits, attendance monitoring via ChildPlus, enrollment support, and coordinating with classrooms to strengthen family engagement.

Qualifications

• Bachelor’s degree in Social Work or related Human Services field preferred.
• At least 1 year of case management with low-income children and families (2 years preferred).
• Ability to build trusting relationships with diverse families.
• Fluency in English; Spanish fluency for bilingual assignments.
• Valid driver’s license and reliable transportation for travel.

Responsibilities

• Provide ongoing case management for approximately 35 families, developing respectful partnerships that support family well-being and children's readiness for school.
• Assess family strengths and needs related to housing, employment, education, financial stability, parenting, health, nutrition, and other essential resources.
• Help families set goals, connect with services, and follow through on referrals, including coordinating support during times of crisis.
• Support recruitment and enrollment by sharing program information and assisting with enrollment packets.
• Meet with families through home visits and other agreed locations to build relationships and complete paperwork.
• Monitor children’s attendance daily in ChildPlus and address attendance barriers.
• Visit assigned classrooms or centers weekly and collaborate with teachers to strengthen family-staff communication.
• Plan or coordinate parent meetings, workshops, and program activities.
• Build community partnerships and distribute resource information and donations.
• Support children's health and developmental services in collaboration with families and staff.
• Maintain accurate, timely, confidential case records and required reports.
• Participate in recruitment events, staff training, and program improvement efforts.
• For bilingual assignments, provide interpretation and translation for families and staff.

Skills

Case management

Bilingual (Spanish/English)

Communication skills

Technology for documentation

Community engagement

Education

Bachelor’s degree in Social Work or related Human Services field

Tools

ChildPlus

Job description

• Location 125 Lawndale Ave,Hillsborough, NC, 27278,United States
• Base Pay $45,000.00 - $55,000.00 / Year

Description

Are you passionate about helping families build brighter futures and looking for a career where your work makes a lasting difference? At Families & Communities Rising, Inc. (FCR), we educate and empower children, families, and communities through educational and supportive services. Through our Head Start and Early Head Start programs, we partner with families to support children’s development, strengthen family well-being, and connect families with opportunities to thrive.

As a Family Engagement Specialist, you will build trusting relationships with families, help them identify and pursue meaningful goals, and connect them with community resources. Your work will support parents as their children’s first and most important teachers while helping families navigate challenges and celebrate progress.

What You Will Do

Provide ongoing case management for approximately 35 families, developing respectful, goal-oriented partnerships that support family well-being and children’s readiness for school.

Assess family strengths and needs related to housing, employment, education, financial stability, parenting, health, nutrition, and other essential resources.

Help families set goals, connect with services, and follow through on referrals, including coordinating support during times of crisis.

Support recruitment and enrollment by sharing program information, assisting with enrollment packets, and helping fill classroom vacancies promptly.

Meet with families through home visits and other agreed-upon locations to build relationships, complete paperwork, and support family goals.

Monitor children’s attendance daily in ChildPlus, follow up on unexpected or repeated absences, and work with families to address attendance barriers.

Visit assigned classrooms or centers at least weekly and collaborate with teachers to strengthen communication between families and classroom staff.

Plan or coordinate parent meetings, workshops, and opportunities for families to participate in program activities and leadership.

Build community partnerships and help distribute resource information, food bank items, and other donations.

Support children’s health, developmental services, and transitions into and out of the program in collaboration with families and staff.

Maintain accurate, timely, confidential case records, update ChildPlus, and complete required reports.

Participate in recruitment events, staff training, community activities, and program improvement efforts.

For bilingual assignments, provide interpretation and translation for families and program staff.

Requirements

What You Will Bring to the Table

A bachelor’s degree in Social Work or a related Human Services field is preferred.

At least one year of case management experience with low-income children and families; two years is preferred.

The ability to build trusting relationships with families and work respectfully with people from diverse backgrounds.

Compassion, sound judgment, and professionalism when addressing sensitive family situations.

Strong written and verbal communication skills, including fluency in written and spoken English.

Fluency in written and spoken Spanish for positions requiring bilingual services.

Strong organization and follow-through, with the ability to manage an ongoing caseload and meet documentation deadlines.

Confidence using technology for case documentation, communication, and data entry.

A valid driver’s license and reliable transportation for travel throughout the service area.

• Must be Bilingual.

Summary

What We Offer

Day 1 benefits for full-time employees.

Meaningful work that strengthens families and supports young children’s success.

A collaborative team committed to serving children, families, and the community.

Training and professional development opportunities.

A workplace guided by service, diversity, innovation, and integrity.

Bring your compassion, relationship-building skills, and commitment to empowering families.

Families & Communities Rising, Inc. is an equal opportunity employer and a drug-free workplace