Bilingual (English/Spanish) Consumer Lending Specialist

Myprospera; Appleton (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Great Paid Time Off Benefits!

Prospera Pays 90% of Medical Monthly Premium Costs!

Prospera Matches Up to 5% of 401K Contributions!

Short-Term and Long-Term Disability at No Cost!

Job summary

Myprospera is seeking a Bilingual Consumer Lending Specialist in Appleton, Wisconsin, to assist members with their lending needs in both English and Spanish. This role is essential in helping members achieve their financial goals through personalized guidance and analysis of credit reports.

Key responsibilities include interviewing members, analyzing credit reports, preparing loan documents, and recommending financial products. A collaborative, goal-oriented mindset is crucial for success in this member-focused position.

We offer competitive compensation and a comprehensive benefits package within a supportive, team-oriented atmosphere.

Qualifications

• 1–3 years of related lending experience required.
• Ability to explain financial concepts clearly and supportively.
• Strong relationship-building and conflict-resolution abilities.
• Motivated by results and committed to member success.
• Skilled at identifying tailored financial solutions.
• Capable of managing a high-volume workload with accuracy and efficiency.

Responsibilities

• Interview members to understand their loan needs and financial status.
• Analyze credit reports and assess lending risks.
• Prepare and review loan documents for accuracy and compliance.
• Clearly explain loan terms and underwriting decisions.
• Recommend financial products that align with members' goals.
• Stay current on lending trends and regulations.
• Collaborate with collections and follow up on existing loans.
• Cross-sell credit union products and services.
• Manage multiple loan applications while maintaining service excellence.

Skills

Communication

Interpersonal Skills

Problem-Solving

Goal-Oriented

Multitasking

Job description

Join Our Team at Prospera Credit Union!

At Prospera Credit Union, we believe in more than just numbers‑we believe in people. We're passionately committed to providing personalized financial guidance that helps our members achieve their unique version of prosperity. If you're looking for a meaningful career where you can make a real impact, we'd love to meet you.

What sets us apart:

• Great Paid Time Off Benefits!
• Prospera Pays 90% of Medical Monthly Premium Costs!
• Prospera Matches Up to 5% of 401K Contributions!
• Prospera Provides Short-Term disability and Long-Term Disability at No Cost to You!

Purpose:

The Bilingual Consumer Lending Specialist plays a crucial role in assisting members (English and Spanish) with their lending needs while also working toward each member's unique version of prosperity by analyzing credit reports, cross‑selling beneficial products, and identifying opportunities to improve members' financial well‑being. This role requires the ability to have consultative and, at times, challenging conversations regarding underwriting decisions while focusing on what can be done to help members achieve their financial goals. The ideal candidate will thrive working in a centralized team, engaging members through video, phone, email, and call center channels.

Key Responsibilities:

• Interview members to understand their loan needs and financial status.
• Analyze credit reports and assess lending risks.
• Prepare and review loan documents for accuracy and compliance.
• Clearly explain loan terms and underwriting decisions.
• Recommend financial products that align with members' goals.
• Stay current on lending trends and regulations.
• Collaborate with collections and follow up on existing loans.
• Cross‑sell credit union products and services.
• Manage multiple loan applications while maintaining service excellence.

What We're Looking For:

• Experience: 1–3 years of related lending experience is required.
• Communication: Ability to explain financial concepts clearly and supportively.
• Interpersonal Skills: Strong relationship-building and conflict‑resolution abilities.
• Goal‑Oriented: Motivated by results and committed to member success.
• Problem‑Solving: Skilled at identifying tailored financial solutions.
• Multitasking: Capable of managing a high‑volume workload with accuracy and efficiency.

This is a fantastic opportunity for someone who is passionate about financial education, member service, and making a meaningful impact on members' lives through lending.

Prospera Credit Union is a local, member‑owned financial institution in the Fox Valley area. We offer competitive compensation, an excellent benefits package, and the opportunity to work in a fun, friendly, team‑oriented atmosphere.

Prospera Credit Union is an Equal Opportunity and Aff… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.