Bilingual Emergency Communications Dispatcher

College of the Desert; Palm Desert (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

College of the Desert seeks a Public Safety Dispatcher at the Palm Desert campus to receive, prioritize, and document emergency and routine calls. You will dispatch officers, gather critical information, and coordinate with local agencies to ensure safety and timely response.

The role requires strong communication, bilingual English/Spanish skills, and the ability to work in a high‑pressure, 40‑hour weekly environment. Training includes CPR/AED and SB1626 within six months.

Qualifications

• High school diploma or equivalent.
• 1 year of clerical or dispatch experience preferred.
• Bilingual English/Spanish required.
• Ability to operate radio/telephone dispatch equipment with accuracy.

Responsibilities

• Receive and prioritize emergency and service calls.
• Dispatch Public Safety Officers and emergency personnel.
• Screen calls for priority and type of response.
• Input and maintain confidential logs and records.
• Prepare incident reports and maintain crime/log data.
• Operate emergency broadcast radio and dispatch equipment.

Skills

Communication skills

Bilingual English/Spanish

Decision making

Customer service

Multitasking

Listening ability

Education

High school diploma

Tools

Radio dispatch hardware

Alarm systems

Public safety communications equipment

Job description

College of the Desert seeks a Public Safety Dispatcher at the Palm Desert campus to receive, prioritize, and document emergency and routine calls. You will dispatch officers, gather critical information, and coordinate with local agencies to ensure safety and timely response.

The role requires strong communication, bilingual English/Spanish skills, and the ability to work in a high‑pressure, 40‑hour weekly environment. Training includes CPR/AED and SB1626 within six months.