Bilingual Eligibility Specialist – Healthcare Access

GetixHealth; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Job summary

GetixHealth seeks an Eligibility Screener at St. Joseph Hospital in Phoenix, AZ. This bilingual role helps patients apply for insurance and third-party resources to support medical bills.

You will collect and verify information, communicate with physicians and hospital staff, maintain confidentiality, and ensure timely eligibility determinations in a busy hospital setting. Must be comfortable visiting patient rooms and adhering to program guidelines.

Qualifications

• High school diploma or GED; relevant work experience preferred.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and operate with integrity.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to work in a hospital environment and multi-task.

Responsibilities

• Assist patients with applications for third-party resources and state aide.
• Screen patients to determine eligibility for programs and communicate requirements.
• Document patient information and work activity in required systems.
• Coordinate with physicians, case managers, social workers, and hospital staff.
• Maintain proactive communication with patients throughout the eligibility process.
• Ensure compliance with program standards and regulations.
• Perform other duties as assigned by management.

Skills

Communication

Confidentiality

Teamwork

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

GetixHealth seeks an Eligibility Screener at St. Joseph Hospital in Phoenix, AZ. This bilingual role helps patients apply for insurance and third-party resources to support medical bills.

You will collect and verify information, communicate with physicians and hospital staff, maintain confidentiality, and ensure timely eligibility determinations in a busy hospital setting. Must be comfortable visiting patient rooms and adhering to program guidelines.