Eligibility Screener (St Joseph- Phoenix)

GetixHealth; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Job summary

GetixHealth seeks an Eligibility Screener at St. Joseph Hospital in Phoenix, AZ. This bilingual role helps patients apply for insurance and third-party resources to support medical bills.

You will collect and verify information, communicate with physicians and hospital staff, maintain confidentiality, and ensure timely eligibility determinations in a busy hospital setting. Must be comfortable visiting patient rooms and adhering to program guidelines.

Qualifications

• High school diploma or GED; relevant work experience preferred.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and operate with integrity.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to work in a hospital environment and multi-task.

Responsibilities

• Assist patients with applications for third-party resources and state aide.
• Screen patients to determine eligibility for programs and communicate requirements.
• Document patient information and work activity in required systems.
• Coordinate with physicians, case managers, social workers, and hospital staff.
• Maintain proactive communication with patients throughout the eligibility process.
• Ensure compliance with program standards and regulations.
• Perform other duties as assigned by management.

Skills

Communication

Confidentiality

Teamwork

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Eligibility Screener (St Joseph- Phoenix)

Job Category: Administrative/Support

Requisition Number: ELIGI002113

• Posted : August 28, 2026
• Full-Time

Locations

Showing 1 location

St. Joseph Hospital and Medical Center
Phoenix, AZ 85031, USA

Description

Eligibility Screener- Bilingual

Compensation: $20- $21/hr + Quarterly Bonus Eligible

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• Do you want to help those within need in your community?
• Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
• Work in a local hospital assisting patients with applications for third-party resources including state aide.
• Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
• Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
• Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
• Maintain consistent proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of the account progress.
• Screen patients and/or patient representatives to determine potential eligibility for Third Party resources.
• Communicate effectively with physicians, case managers, social workers, and hospital business office staff on a daily basis to ensure questions are answered and issues are addressed.
• Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
• Maintain a professional relationship with the patient and governmental agencies to ensure cooperation and compliance.
• Document pertinent patient information and all work activity in the appropriate systems dictated by company policies and procedures.
• Ensure accounts are processed in accordance to Eligibility Program standards, Client expectations, and all applicable federal and state regulations guidelines.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

Requirements

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous healthcare coverage/eligibility experience preferred
• Proficient personal computer skills including Microsoft Office
• Ability to maintain the highest level of confidentiality
• Excellent interpersonal, written, and oral communication skills
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule
• Office environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation
• Heavy walking is required

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Peer Recognition

Inspired to perform well by the praise of coworkers

Education

High School or better.

Experience

Required

1 year:

3 years:

3 years: Microsoft Office Experience

Preferred

1 year:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.