Bilingual Eligibility Representative

DECO Recovery Management; Melbourne (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

DECO Recovery Management in Melbourne, Florida, is looking for Eligibility Representatives who will conduct in-depth reviews and assist patients in applying for State, Federal, County, Medical or Disability Assistance programs. Ideal candidates will have experience in patient advocacy, strong communication skills, and preferably be bilingual in English and Spanish.

The position entails screening patients, explaining eligibility requirements, and documenting all relevant patient information to ensure successful application processes.

Qualifications

• Experience in assisting patients through eligibility applications.
• Strong communication skills to explain eligibility requirements.

Responsibilities

• Screen patients to determine eligibility for assistance programs.
• Document patient information accurately in systems.
• Facilitate the application process for eligible patients.

Skills

Bilingual English/Spanish

Patient advocacy

Eligibility determination

Job description

Since 1993, Our team is driven to make the DECO Difference each day!

We believe exceptional efforts produce exceptional results; focusing on a compassionate, empathetic patient-advocacy approach to eligibility services that not only provides hospitals with a targeted revenue flow solution for their uninsured and under‑insured populations, but greatly enhances patient satisfaction.

Job Description

JOB SCOPE:

Eligibility Representatives will attempt to perform detailed in‑house review, bedside and/or phone interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for Disability, Medicaid or other applicable County, Federal or State programs if appropriate.

EXAMPLES of JOB RESPONSIBILITIES:

• Screen patients and/or patient’s representative to determine potential eligibility for Third Party Resources.
• Explain to patients and other entities the eligibility requirements, application process and verification requirements for applicable programs.
• Facilitate the application process when appropriate for the patient by assisting the patient in completing the application, scheduling appointment interviews and obtaining required verifications.
• Document pertinent patient information in the appropriate systems dictated by the health care facility and DECO.

Bilingual English/Spanish Highly Preferred

DECO is an Equal Opportunity Employer

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Location