Bilingual Eligibility Representative

DECO Recovery Management; Florida; On-site; USD 40,000 - 55,000; Full time

Job summary

DECO Recovery Management in Florida is seeking an Eligibility Representative. In this role, you will conduct interviews to determine patients' eligibility for various assistance programs while ensuring a compassionate approach. Responsibilities include screening patients, helping with applications, and documenting information accurately.

The ideal candidate will have experience in patient advocacy and must be bilingual in English and Spanish. DECO values a compassionate and empathetic approach to patient services.

Qualifications

• Experience with patient advocacy and eligibility services.
• Strong communication skills for patient interaction.

Responsibilities

• Screen patients for eligibility for Third Party Resources.
• Assist patients in the application process for assistance programs.
• Document patient information in relevant systems.

Skills

Bilingual English/Spanish

Job description

Since 1993, Our team is driven to make the DECO Difference each day!

We believe exceptional efforts produce exceptional results; focusing on a compassionate, empathetic patient-advocacy approach to eligibility services that not only provides hospitals with a targeted revenue flow solution for their uninsured and under‑insured populations, but greatly enhances patient satisfaction.

Job Description

JOB SCOPE:

Eligibility Representatives will attempt to perform detailed in‑house review, bedside and/or phone interviews to determine if patient is a viable candidate for State, Federal, County, Medical or Disability Assistance, and if so to assist the patient/guarantor with the application process for any Assistance type program. This assistance will include the necessary investigative, field, and administrative work needed to assist the patient in meeting eligibility requirements for Disability, Medicaid or other applicable County, Federal or State programs if appropriate.

EXAMPLES of JOB RESPONSIBILITIES:

• Screen patients and/or patient’s representative to determine potential eligibility for Third Party Resources.
• Explain to patients and other entities the eligibility requirements, application process and verification requirements for applicable programs.
• Facilitate the application process when appropriate for the patient by assisting the patient in completing the application, scheduling appointment interviews and obtaining required verifications.
• Document pertinent patient information in the appropriate systems dictated by the health care facility and DECO.

Bilingual English/Spanish Highly Preferred

DECO is an Equal Opportunity Employer

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Location