Bilingual E/J Sales Account Staff

Interplace, Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A logistics and customer support company is seeking a professional to achieve department sales targets, support existing customers in Georgia, and develop new business relationships. The ideal candidate is bilingual in English and Japanese, has over 5 years of experience in domestic logistics sales, and excels in customer care, communication, and problem resolution.

Qualifications

• 5+ years of experience in domestic logistics and transportation sales.
• Skills in analytics and strategic planning.
• Knowledge of warehouse operations is preferred.

Responsibilities

• Achieve sales budget for the department.
• Support existing customers in GA.
• Develop new business with both existing and new customers.

Skills

Bilingual in English and Japanese

Customer care skills

Negotiation skills

Leadership

Job description

Overview

This position reports to Business Development/Customer Support Department leader. This position mainly focuses on (but not limited to) customers support and new business development.

Requirements

• Bilingual in English and Japanese
• 5 plus years of Domestic logistics distribution and transportation sales & customer relations experience
• Possess customer care skills with knowledge in logistics, supply chain, warehouse operations, analytics, and strategic planning
• Possess customer focused business professional communication skills
• Has handled negotiations with customers and problem resolution
• Passionate about customer care, leadership, and new customer development
• Has thorough investigation skills
• Having warehouse distribution, reverse logistics, domestic trucking, domestic freight brokerage, warehouse transloading and/or asset trucking knowledge a plus

Job Description / Responsibilities

• Achieving department budget in sales
• Support and care pre-existing customers in GA.
• Developing new business with both pre-existing and new customers
• Meeting with, presenting to, and negotiating with all assigned customers
• Communicating and collaborating with operation staff when required.
• Generating and presenting daily/weekly/monthly reports for internal and external purposes