Bilingual Direct Sales Representative (Licensed)

American Family Insurance; Flagstaff (AZ); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Comprehensive medical, dental, andWell

401(k) contribution

Pension plan

Annual incentive

9 paid holidays

Paid time off: 23 days/year

Student loan repayment

Job summary

American Family Insurance seeks a results-driven professional to sell and quote property and casualty insurance while maintaining required licenses. The role is primarily home-based (80%), with travel to nearby offices for meetings and events.

Starting pay is $25/hour, with uncapped bonus opportunities and benefits, including health, retirement, and PTO. Responsibilities include quoting, recommending coverages, aligning with underwriting guidelines, and turning leads into qualified engagements.

Qualifications

• Requires state property and casualty producer licenses.
• Must pass bilingual assessments in reading, writing, and speaking Spanish and English.

Responsibilities

• Sell insurance products to new or existing clients via multiple channels.
• Quote premiums and ensure adherence to underwriting guidelines.
• Explain coverages and options, close sales, and process applications accurately.
• Gather information to assess underwriting eligibility and consult with underwriters when needed.
• Meet sales and quality goals and develop leads into engagements.

Skills

Sales experience

Bilingual (Spanish/English)

Customer service

Education

Property & Casualty Producer License

Life license (Resident/Non-resident)

Job description

In this position, you'll have appropriate property and casualty insurance licenses to sell, quote, bind coverage for prospects. You'll be responsible for completing extensive training and development programs to gain product knowledge, sales and customer service skills needed to effectively review existing coverage and advise prospects and customers regarding policy and coverage options.

Position Compensation Range: $25.00 - $31.88

Pay Rate Type: Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Sells available insurance products to new or existing clients via various customer contact channels.
• Estimates and quotes policy premiums complying with underwriting guidelines.
• Makes appropriate recommendations on policy coverages and options, closes sales, and processes applications in an accurate manner.
• Gathers all necessary information to assess if prospective customers meet underwriting guidelines.
• Contacts appropriate division for underwriting guidance when needed.
• Meets sales and sales quality goals.
• Gains and demonstrates knowledge of the company's competitive advantage by comparing competitor products and services.
• Develops knowledge and skills to qualify and follows up with sales leads.
• Identifies clients' needs and cultivates effective sales relationships.
• Learns to convert incoming leads into qualified customer engagements.

Specialized Knowledge & Skills Requirements

• Must pass bilingual assessments in reading, understanding, writing, and conversing fluently in both Spanish and English.
• Attention to detail to provide accurate quotes to clients.
• Ability to multi-task on multiple computer systems/screens during a quote.
• Ability to clearly explain insurance concepts and coverages to clients.
• Must have previous sales experience to be considered.

Education/Licenses/Designations

• Required to have the state licensing for property and casualty producer licenses.
• Property and casualty producer licenses for all operating and/or service states must be obtained within 90 days of hire AND / OR Resident Life license within 30 days of hire, Non-resident Life license within 90 days of hire, CLU, ChFC, or CFP designation must be obtained within a specific timeframe, as defined by manager.
• Must complete required continuing education credits to maintain state property and casualty producer AND / OR Life licenses.
• Must maintain property and casualty producer AND / OR Life licenses for all operating states and/or service states.

Travel Requirements

Up to 10%.

Physical Requirements

Work that primarily involves sitting/standing.

Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.

Offer to selected candidate will be made contingent on the results of applicable background checks.

Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.

Sponsorship will not be considered for this position unless specified in the posting.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

Starting base pay is $25/hour with uncapped monthly and quarterly bonus plans to you in addition to your base pay.

We provide benefits that support your physical, emotional, and financial wellbeing.

• comprehensive medical, dental, vision and wellbeing benefits
• competitive 401(k) contribution
• pension plan
• annual incentive
• 9 paid holidays
• paid time off program (23 days accrued annually for full-time employees)
• student loan repayment program
• paid-family leave

Interns and contingent workers are not eligible for American Family Insurance Group benefits.

Equal Opportunity

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals.

Accommodation

If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.

#LI-JA2

About American Family Insurance

American Family Insurance, based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships.

American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 202 on the Fortune 500 list.

American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for at least 75 years.

The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance.

The company has approximately 10,500 employees nationwide. Join our Talent Community.