Bilingual Dental Programs Coordinator

Harris County; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Harris County Public Health (HCPH) in Houston, TX seeks a Bilingual Dental Client Services Specialist to support dental programs, patient registration, event logistics, and clinic operations.

The role requires health-related certification or an associate's degree, at least six months in a clinical office or community program, CPR, and a Texas driver's license. This is a grant-funded, full-time position with hours 8am–5pm at 7457 Harwin Drive and travel with the Mobile Dental Team.

Qualifications

• Health Related Technical Field Certification or Associate's Degree.
• Six months of experience in a clinical office setting or community program.
• Bilingual (Spanish/English) required.

Responsibilities

• Provide preparation, set-up, and support for dental programs and events, encompassing patient registration, preparation, and event logistics.
• Prepare and assemble supplies and documents required for dental events, maintain inventory of dental resources, and ensure timely submission of requests for additional supplies.
• Greet patients/participants upon arrival, coordinate patient registration, and ensure proper integration of all event/visit documents into the appropriate computer program.
• Maintain an active presence at health fairs and community venues, furnishing accurate information for community members seeking dental services within HCPH programs.
• Conduct follow‑up calls and communication with patients/participants and prospective individuals.
• Answer telephone inquiries, screen calls to determine the nature and urgency of inquiries, refer calls, schedule appointments with dental staff, and update Dentrix records.
• Prepare and utilize reports to ensure accuracy, support proper records documentation, and document patient and community encounters; verify insurance eligibility.
• Provide age‑specific dental education to patients and participants.

Skills

MS Office

Communication

Education

Health Related Technical Field Certification or Associate's Degree

Job description

Harris County Public Health (HCPH) in Houston, TX seeks a Bilingual Dental Client Services Specialist to support dental programs, patient registration, event logistics, and clinic operations.

The role requires health-related certification or an associate's degree, at least six months in a clinical office or community program, CPR, and a Texas driver's license. This is a grant-funded, full-time position with hours 8am–5pm at 7457 Harwin Drive and travel with the Mobile Dental Team.