Bilingual Delivery Specialist - Parts & Returns

O'Reilly Auto Parts; Forest City (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

O'Reilly Auto Parts in Forest City, NC is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers. This role includes COD collections, returns processing, and customer service duties as needed.

The position emphasizes safe vehicle operation, use of handheld delivery devices, and strict security of monies and equipment. Bilingual Spanish skills are encouraged and may be advantageous.

Qualifications

• Strong interpersonal communication skills.
• Ability to quickly adapt to changing delivery situations.
• Driving record must meet company standards (14/18-point system).
• Must possess a legally required state driver\\'s license.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
• Keep vehicles, keys, fuel cards, devices, and monies secure at all times.
• Pick up customer returns and fill out driver return slips.
• Communicate problems or special needs from customers to store management.
• Report vehicle maintenance needs or damage to the store manager immediately.
• Ensure fuel tank is filled and vehicle secured at end of day.
• Clock in/out per policy; assist with cashiering or merchandising as needed.

Skills

Interpersonal communication

Delivery routing

Adaptability

Driving record compliance

Multilingual Spanish

Tools

Fleet management devices

Job description

O'Reilly Auto Parts in Forest City, NC is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers. This role includes COD collections, returns processing, and customer service duties as needed.

The position emphasizes safe vehicle operation, use of handheld delivery devices, and strict security of monies and equipment. Bilingual Spanish skills are encouraged and may be advantageous.