Bilingual Delivery Specialist – Parts & Customer Service

O'Reilly Auto Parts; Marshall (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

401k with employer contributions

Medical, dental, & vision insurance

Paid time off

Tuition educational assistance

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles, deliver parts to professional customers, and collect COD payments. Bilingual candidates are encouraged to apply and may assist with cashier duties. Strong commitment to safety and customer service is essential.

The role requires maintaining vehicles, managing handheld devices, securing money and equipment, and coordinating with store management to meet daily delivery needs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and monies collected secure at all times.
• Pick up customer returns, fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other duties including customer service, stocking and merchandising tasks, etc.
• May assist customers, serve as a cashier, and/or help with merchandising when business dictates.
• All other duties as assigned.

Skills

Interpersonal communication

Delivery adaptability

Driving record compliance

Driver's license

Hand-held devices

Tools

Hand-held devices

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles, deliver parts to professional customers, and collect COD payments. Bilingual candidates are encouraged to apply and may assist with cashier duties. Strong commitment to safety and customer service is essential.

The role requires maintaining vehicles, managing handheld devices, securing money and equipment, and coordinating with store management to meet daily delivery needs.