Bilingual Customer Service Specialist (Spanish/English)

Sherwin-Williams; Pearl (MS); On-site; USD 29,000 - 36,000; Full time

Job summary

Sherwin-Williams Store #707075 in Pearl, MS is hiring a Full-time Customer Service Specialist. You will assist wholesale and retail customers, determine needs, and recommend products while maintaining store appearance and hitting sales goals.

The role requires strong communication in English and Spanish, 18+ years old, legal work authorization, a valid driver's license, and ability to lift up to 50 lbs. Training and a supportive team environment are provided.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Bilingual English/Spanish

Sales

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams Store #707075 in Pearl, MS is hiring a Full-time Customer Service Specialist. You will assist wholesale and retail customers, determine needs, and recommend products while maintaining store appearance and hitting sales goals.

The role requires strong communication in English and Spanish, 18+ years old, legal work authorization, a valid driver's license, and ability to lift up to 50 lbs. Training and a supportive team environment are provided.