Bilingual Customer Service Specialist - Multi-Location

Sherwin Williams; Loganville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Sherwin-Williams is hiring a Bilingual Multi-Location Customer Service Specialist to support our retail outlets across multiple locations. The role requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base and ensuring high-quality service.

You will handle inquiries, resolve customer challenges, and maintain in-depth knowledge of our products and services.

Qualifications

• Proficiency in English and at least one additional language.
• Experience in customer service or retail support is preferred.

Responsibilities

• Handle customer inquiries across multiple locations and channels.
• Resolve customer issues and escalate when necessary to maintain satisfaction.

Skills

Bilingual

Customer service

Job description

Sherwin-Williams is hiring a Bilingual Multi-Location Customer Service Specialist to support our retail outlets across multiple locations. The role requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base and ensuring high-quality service.

You will handle inquiries, resolve customer challenges, and maintain in-depth knowledge of our products and services.