Bilingual Customer Service Specialist

Sherwin Williams; Oregon City (OR); On-site; USD 42,000 - 52,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets in Oregon and beyond. The role requires fluency in English and at least one additional language to communicate with a diverse customer base.

The successful candidate will handle inquiries, resolve customer challenges, and maintain robust product knowledge while collaborating with store teams to uphold the brand's reputation across multiple locations.

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.