Bilingual Customer Service Representative - Spanish Customer Service Dayton, OH

REYNOLDS & REYNOLDS CO; Dayton (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in Dayton, OH is seeking Bilingual Customer Service Representatives fluent in Spanish and English. In this role, you will provide exceptional customer support, leveraging your language skills to assist customers effectively. Enjoy a supportive work environment with comprehensive training and a range of benefits, including medical, dental, and a 401(k) match.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Onsite Dining Facility

Fitness Center

Onsite Medical Center

Qualifications

• Fluent in both Spanish and English.
• Previous customer service experience preferred.

Responsibilities

• Assist customers via phone and internet on software solutions.
• Provide knowledge to help customers utilize applications effectively.

Skills

Communication

Critical Thinking

Problem Solving

Job description

Job Description:

Reynolds and Reynolds is currently seeking Bilingual Customer Service Representatives who are fluent in both Spanish and English. As a Bilingual Customer Service Representative, you will leverage your language skills to interact with customers and uphold our reputation for delivering award-winning customer service and support. Working from our office in Dayton, OH, you will assist customers via phone and internet on our industry-leading software solutions. Your role will involve providing the necessary knowledge to help customers utilize our applications effectively in their daily operations. If you enjoy problem solving, critical thinking, and delivering high-quality customer support, we encourage you to apply!

Training:

Training will include classroom-style sessions, on-the-job training with a mentor, and online courses.

Requirements:

• Excellent verbal and written communication skills in both English and Spanish
• Critical thinking, analytical skills, and problem-solving abilities
• Ability to work effectively in a team environment
• Previous customer service experience is preferred

Benefits:

Our associates enjoy medical, dental, vision, and life insurance. We also contribute to your HSA, offer a 6% match on 401(k), and promote work/life balance with paid time off. In our Dayton office, take advantage of our training programs and amenities, including an onsite dining facility with complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also support various sports and social leagues, as well as volunteering initiatives through our Associate Foundation. Reynolds and Reynolds fosters a healthy, non-smoking environment and is an equal opportunity employer.