Bilingual Customer Service Representative

GC Services Limited Partnership d/b/a InteLogix; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A customer service solutions company is seeking a Customer Service Representative to provide assistance with SNAP EBT transactions. This remote role requires strong customer service skills and bilingual capability in English and Spanish. Candidates must have a high school diploma and an excellent attendance record. Join us to make a positive impact by delivering exceptional customer care.

Qualifications

• Must be 18 years of age or older.
• Excellent attendance record required.

Responsibilities

• Provide information about SNAP EBT transactions to customers.
• Deliver exceptional customer service by addressing inquiries and resolving complaints.
• Maintain product knowledge and document customer interactions accurately.

Skills

Bilingual in English and Spanish

Customer service skills

Computer/technology savvy

Ability to manage multiple tasks

Education

High School Diploma or equivalent

Job description

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities:

• Provide information about SNAP EBT transactions to customers
• Deliver exceptional customer service by addressing inquiries and resolving complaints
• Maintain product knowledge and document customer interactions accurately

Required Qualifications:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Bilingual in English and Spanish
• Computer/technology savvy with the ability to manage multiple tasks
• Excellent attendance record