Bilingual Customer Service Pro — Insurance & Growth

Myagentstaci; Waxhaw (NC); On-site; USD 43,000 - 64,900; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Company parties

Training & development

Job summary

Staci Howell - State Farm Agent is seeking a Customer Service Representative in Waxhaw, NC. This full-time role focuses on delivering exceptional customer experiences for an insurance agency, handling inquiries, policy updates, and claims processing.

We are looking for a bilingual candidate with strong communication skills and attention to detail. Growth opportunities exist for driven individuals within the agency.

Qualifications

• Bilingual - Spanish - Required.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Uncover additional insurance needs.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Spanish bilingual

Customer service

Multitasking

Job description

Staci Howell - State Farm Agent is seeking a Customer Service Representative in Waxhaw, NC. This full-time role focuses on delivering exceptional customer experiences for an insurance agency, handling inquiries, policy updates, and claims processing.

We are looking for a bilingual candidate with strong communication skills and attention to detail. Growth opportunities exist for driven individuals within the agency.