Bilingual Customer Service & Paint Solutions Specialist

The Sherwin-Williams Company; Hyannis (MA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company is seeking a Customer Service Specialist in Hyannis, MA to assist customers, drive sales, and ensure satisfaction. You will engage with wholesale and retail clients, answer questions about products, and recommend appropriate solutions while maintaining high store standards.

Responsibilities include processing transactions, stocking, tinting and delivering products, and meeting monthly/quarterly/yearly sales goals.

Qualifikationen

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Read, write, comprehend and communicate in English.
• Read, write, comprehend and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Ability to lift up to 50 lbs, up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams rating of Meets Expectations or higher and HR Cloud training completed.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and by phone, determine needs and present products/services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull products from sales floor or warehouse as needed.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment and work areas.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock, presentable condition in assigned areas.
• Stay knowledgeable on products and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Bilingual English/Spanish

Ausbildung

High School diploma or GED

Jobbeschreibung

The Sherwin-Williams Company is seeking a Customer Service Specialist in Hyannis, MA to assist customers, drive sales, and ensure satisfaction. You will engage with wholesale and retail clients, answer questions about products, and recommend appropriate solutions while maintaining high store standards.

Responsibilities include processing transactions, stocking, tinting and delivering products, and meeting monthly/quarterly/yearly sales goals.