Bilingual Customer Service & Equipment Support

U-Haul; Linden (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Life insurance

Employee stock ownership plan

Job summary

U-Haul is seeking a Customer Service Representative in Linden, New Jersey. The role involves assisting customers with U-Haul products and services and using U-Scan tech to manage rentals and inventory. It includes moving and hooking up trucks, inspecting equipment, and educating customers about offerings.

Training and certifications (propane, forklift) are provided upon employment. The position emphasizes safety, customer service excellence, and participation in U-Haul University for ongoing

Qualifications

• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Linden, New Jersey. The role involves assisting customers with U-Haul products and services and using U-Scan tech to manage rentals and inventory. It includes moving and hooking up trucks, inspecting equipment, and educating customers about offerings.

Training and certifications (propane, forklift) are provided upon employment. The position emphasizes safety, customer service excellence, and participation in U-Haul University for ongoing