Bilingual Customer payment Professional

Vivint; Lindon (UT); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Onsite health clinic

Daily lunch on site

Paid holidays

Flexible paid time away

Employee discounts

401(k) + employer match

Employee Resource Groups

Job summary

Vivint Smart Home, an NRG owned company, is hiring for an entry-level Customer Payment Representative in Lindon, UT. The role supports the Inside Sales team by processing payments over the phone and handling inbound transfers with a positive, detail-oriented approach.

Starting pay is $14.50/hour with potential bonuses/commissions; bilingual Spanish/English speakers receive an additional $0.50/hour. On-site work required in Lindon, UT.

Qualifications

• Must be bilingual in English and Spanish.
• On-site at Lindon office in Utah.
• Completed High School Education, GED, or equivalent.
• Must be at least 18 years of age.
• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent.
• Computer literate.
• Desire to engage customers in an upbeat, helpful manner.

Responsibilities

• Assist Inside Sales by processing payments over the phone.
• Handle inbound transfers and provide world-class customer service.
• Learn Vivint systems and sales process to support the team.

Skills

Bilingual EN/ES

Customer service

Communication

Computer literacy

Education

High School Diploma or GED

Tools

Utah Burglar Alarm Agent license

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

The Role:

Our Customer Payment Representatives assist the Inside Sales team by facilitating payment over the phone. Reps will be taking inbound transfers and providing world-class customer service. We are hiring immediately and looking for reps with positive attitudes and attention to detail.

This entry-level position will provide insight into the sales process, Vivint systems, and provide valuable communication skills that will help you succeed in any work setting.

Starting Pay: $14.50/hr + potential bonuses/commissions

• Additional $.50 per hour for bi-lingual Spanish/English speakers.

Minimum Qualifications:

• Must be bilin gual in English and Spanish

• Must be able to work on-site at our Lindon office

• Completed High School Education, GED, or equivalent

• Must be at least 18 years of age

• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent

• Computer Literate

• Desire to engage customers in an upbeat, helpful manner

Preferred Qualifications:

• Ability to multi-task (especially while talking on the phone)

• Attention to detail

• Customer Service experience

Learn about the Vivint Culture (https://www.vivint.com/company/careers) and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Daily lunch and drinks on site

• Paid holidays and flexible paid time away

• Employee/Friends/Family Discounts

• Onsite health clinic, gym, gaming tables

• Medical/dental/vision/life coverage & 24/7 Medical Hotline

• 401(k) + Employer Match

• Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.